Manager, CRM (HubSpot) & Web Admin

Probe CX; Quezon City; Hybrid; PHP 1,200,000 - 2,400,000; Full time

Job summary

Probe CX is seeking a Manager, CRM (HubSpot) & Web Admin to own the HubSpot Enterprise across Marketing, Sales, Service, CMS, and Data Hubs. You will design lifecycle strategies, automate campaigns, and ensure data quality while driving cross‑functional adoption.

The role requires 6–8+ years in CRM/MarTech with 4+ years in advanced HubSpot administration. Hybrid work setup in Quezon City and dayshift are offered, with a focus on analytics and scalable CRM solutions.

Qualifications

• 6–8+ years in CRM, digital marketing, or MarTech, incl. 4+ years HubSpot Admin.
• Proven experience managing HubSpot Enterprise (Marketing, Sales, Service, CMS, Data Hubs).
• Experience in multi-brand or multi-domain CRM environments.
• Strong knowledge of workflows, lead scoring, lifecycle, pipelines, reporting, and automation.
• Hands-on HubSpot CMS: landing pages, forms, basic HTML/CSS customization.
• Strong analytical and problem‑solving skills with data‑driven insights.
• Excellent English communication and stakeholder management.
• HubSpot certifications preferred (Marketing, Sales, CMS, Revenue Operations).
• Amenable to hybrid work in Global One, Eastwood, Quezon City; dayshift.

Responsibilities

• Own and administer HubSpot Enterprise across Marketing, Sales, Service, CMS, and Data Hubs.
• Develop and optimize CRM strategies, lifecycle stages, lead scoring, pipelines, and automated campaigns.
• Build and manage workflows, forms, landing pages, web pages, dashboards, and other HubSpot solutions.
• Ensure CRM data quality, governance, segmentation, deduplication, and privacy compliance.
• Develop reporting and analytics to measure pipeline performance, campaign effectiveness, attribution, and revenue impact.
• Manage integrations between HubSpot and other systems, platforms, and tools.
• Partner with Marketing, Sales, and stakeholders to translate objectives into CRM/MarTech solutions.
• Drive platform adoption through documentation, training, processes, and governance.
• Identify and implement new HubSpot capabilities, including AI and emerging MarTech solutions.

Skills

HubSpot Enterprise

CRM strategy

Marketing automation

Data governance

Analytics

HTML/CSS

Stakeholder management

English communication

Education

HubSpot Certifications

Tools

HubSpot CMS

HubSpot Marketing Hub

Job description

We are looking for a Manager, CRM (HubSpot) & Web Admin to serve as the strategic and hands-on owner of our enterprise HubSpot platform across multiple brands. This role sits at the intersection of CRM strategy, MarTech, marketing automation, and web administration, driving solutions that support lead generation, sales growth, customer engagement, and retention.

Key Responsibilities:

• Own and administer HubSpot Enterprise across Marketing, Sales, Service, CMS, and Data Hubs.
• Develop and optimize CRM strategies, customer lifecycle stages, lead scoring, pipelines, and automated lead-nurturing campaigns.
• Build and manage workflows, forms, landing pages, web pages, dashboards, and other HubSpot solutions.
• Ensure CRM data quality, governance, segmentation, deduplication, and compliance with privacy standards.
• Develop reporting and analytics to measure pipeline performance, campaign effectiveness, attribution, and revenue impact.
• Manage integrations between HubSpot and other business systems, platforms, and tools.
• Partner with Marketing, Sales, and other stakeholders to translate business objectives into scalable CRM and MarTech solutions.
• Drive platform adoption through documentation, training, process improvement, and governance.
• Identify and implement new HubSpot capabilities, including AI and emerging MarTech solutions.

Qualifications:

• 6-8+ years of experience in CRM, digital marketing, marketing operations, or MarTech, including at least 4+ years of dedicated, advanced HubSpot administration.
• Proven experience managing HubSpot Enterprise, particularly Marketing, Sales, Service, CMS, and Data Hubs.
• Experience managing multi-brand, multi-domain, or complex CRM environments.
• Strong knowledge of workflows, lead scoring, lifecycle management, pipeline management, reporting, and marketing automation.
• Hands-on experience with HubSpot CMS, including web pages, landing pages, forms, and basic HTML/CSS customization.
• Strong analytical and problem-solving skills, with the ability to translate CRM data into actionable business insights.
• Excellent English communication and stakeholder management skills.
• Relevant HubSpot certifications are highly preferred, particularly in Marketing Hub, Sales Hub, CMS, or Revenue Operations.
• Amenable to work on a hybrid work set-up in Global One, Eastwood, Quezon City
• Amenable to work on a dayshift schedule

What We’re Looking For:

A highly autonomous and detail-oriented manager-level individual contributor who combines strategic thinking with deep hands-on HubSpot expertise. The ideal candidate can independently translate business and growth objectives into scalable CRM, MarTech, automation, and web solutions.