Management Trainee | Makati

MedGrocer; Makati; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Performance incentives

Career progression

Growth & impact

Cross-functional learning

HMO coverage

Paid time off

Job summary

MedGrocer is seeking a Management Trainee to help oversee daily operations across customer service and supply chain teams in Makati. The 12–24 month program rotates you through core business units, giving hands-on leadership experience and exposure to process improvement, data metrics, and cross-functional collaboration with clients and partners.

Open to fresh graduates and experienced professionals who excel academically and demonstrate leadership potential; those not selected may be considered

Qualifications

• Bachelor's degree in any four year related course.
• Preferably with customer service, supply chain management, and leadership experience.
• Knowledge in Google Workspace applications.
• Open to fresh graduates and experienced professionals.
• Must work onsite in Makati.

Responsibilities

• Develop a comprehensive understanding of operational processes and systems across customer service and supply chain teams.
• Manage day-to-day operations, address major operational concerns, and maintain database metrics to track key performance indicators.
• Identify, design, and implement process and system improvements to maximize operational efficiency and service quality.
• Lead, train, and mentor team members while coordinating with clients, patients, and external partners.

Skills

Customer service

Leadership

Supply chain management

Education

Bachelor's degree

Tools

Google Workspace

Job description

MedGrocer's digitally-enabled medicine programs, telehealth services, and corporate clinic medical staff work with hundreds of employers and pharma companies to improve the physical and mental health of over one million Filipinos every year.

The Management Trainee oversees the daily operations of MedGrocer, coordinating across cross-functional teams to deliver the best possible patient experience. In this role, you will gain hands-on leadership experience across customer service and supply chain workflows while driving process and system improvements to support rapid organizational scaling.

This is a 12-24 month leadership development program where trainees are assigned to one core business unit and will rotate through its respective sub-units to gain deep functional expertise.

The selective MT program only accepts candidates with academic excellence, organizational leadership, and other exceptional qualities.

Candidates who do not qualify as MTs will still be considered for alternative roles.

Key Responsibilities

• Develop a comprehensive understanding of operational processes and systems across customer service and supply chain teams.

• Manage day-to-day operations, address major operational concerns, and maintain database metrics to track key performance indicators.

• Identify, design, and implement process and system improvements to maximize operational efficiency and service quality.

• Lead, train, and mentor team members while coordinating with clients, patients, and external partners.

Minimum Qualifications

• Bachelor's degree in any four year related course.

• Preferably with customer service, supply chain management, and leadership experience.

• Knowledge in Google Workspace applications.

• Open to fresh graduates and experienced professionals.

• Must work onsite in Makati.

Perks and Benefits

• Performance Incentives & Career Progression: Recognition through clear pathways for advancement, promotion opportunities, and performance-based bonuses.

• Growth & Impact: A clear path for professional development and the opportunity to make a tangible impact on patient health.

• Cross-Functional Learning: Opportunities to collaborate across different teams, expanding your skill set and broadening your understanding of the business.

• Health & Wellness Coverage: HMO benefits to ensure your peace of mind, paired with quarterly medicine vouchers for use on our website.

• Paid Time Off: Paid leaves to rest, recharge, and attend to personal priorities.