MANAGEMENT TRAINEE

ABest Express Inc.; Quezon City; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Employee discounts

Health initiatives

Career growth

Job summary

ABest Express Inc. in Novaliches, Quezon City, Metro Manila, invites application for a Management Trainee role aimed at preparing you for store leadership in retail.

You will work with experienced managers to learn store operations, customer service, performance management, and business processes. You will gain hands-on experience in daily operations, sales, and team development while contributing to our retail network's success.

Qualifications

• Qualification in Business Management, Retail Management, or related discipline, or equivalent work experience in a retail environment.
• Strong communication and interpersonal skills to motivate and support team members.
• Proven customer service excellence and ability to handle challenging situations professionally.
• Competence in basic numeracy and attention to detail, especially stock control and financial reporting.
• Reliability, punctuality, and a strong work ethic with flexibility to work various shifts, including weekends/public holidays.
• Willingness to learn and develop with appetite for new challenges.
• Ability to work independently and as part of a team in a fast-paced retail environment.
• Knowledge of retail systems and technology is advantageous but not essential.
• Previous supervisory or team leadership experience would enhance candidacy.

Responsibilities

• Assisting in the daily operations of the store, including opening/closing procedures, stock management, and cash handling.
• Supporting the store management team in implementing company policies, procedures, and operational standards.
• Learning and applying effective customer service techniques to ensure positive customer experiences.
• Assisting with staff scheduling, training, and performance management under guidance of senior managers.
• Contributing to sales targets and store performance by promoting products and engaging with customers.
• Monitoring store inventory, managing stock rotation, and reporting discrepancies to management.
• Supporting the implementation of promotional campaigns and visual merchandising initiatives.
• Identifying opportunities for process improvement and cost efficiency within store operations.
• Maintaining a safe, clean, and compliant store environment in accordance with company standards.
• Developing knowledge of retail business systems, point-of-sale technology, and reporting tools.

Skills

Business/retail management

Team leadership

Customer service

Numeracy & reporting

Reliability & punctuality

Flexibility (shifts)

Willingness to learn

Independent & team player

Education

Business/ Retail Management degree

Tools

POS systems

MS Excel

Job description

About us

ABest Express Inc. is a dynamic and growing retail and consumer products company committed to delivering exceptional service and value to our customers. We are dedicated to creating a workplace where innovation, teamwork, and excellence drive our success. Our stores are at the heart of our business, and we invest in developing talented individuals who are passionate about retail management and customer satisfaction.

About the role

We are seeking a Management Trainee to join ABest Express Inc. in Novaliches, Quezon City, Metro Manila. This is a full-time position designed to prepare you for a successful career in store management within the retail and consumer products sector. As a Management Trainee, you will work alongside experienced managers to develop comprehensive skills in store operations, team leadership, customer service excellence, and business performance management. This role is strategically important to our organisation as it allows us to cultivate the next generation of store managers who will drive operational excellence and deliver outstanding results across our retail network.

Key responsibilities

• Assisting in the daily operations of the store, including opening and closing procedures, stock management, and cash handling
• Supporting the store management team in implementing company policies, procedures, and operational standards
• Learning and applying effective customer service techniques to ensure positive customer experiences
• Assisting with staff scheduling, training, and performance management under the guidance of senior managers
• Contributing to sales targets and store performance by promoting products and engaging with customers
• Monitoring store inventory, managing stock rotation, and reporting discrepancies to management
• Supporting the implementation of promotional campaigns and visual merchandising initiatives
• Identifying opportunities for process improvement and cost efficiency within store operations
• Maintaining a safe, clean, and compliant store environment in accordance with company standards
• Developing knowledge of retail business systems, point-of-sale technology, and reporting tools

What we're looking for

• A qualification in Business Management, Retail Management, or a related discipline, or equivalent work experience in a retail environment
• Strong communication and interpersonal skills with the ability to motivate and support team members
• Proven customer service excellence and the ability to handle challenging situations with professionalism
• Competence in basic numeracy and attention to detail, particularly with regard to stock control and financial reporting
• Reliability, punctuality, and a strong work ethic with flexibility to work various shifts, including weekends and public holidays
• Willingness to learn and develop, with an appetite for taking on new challenges and responsibilities
• Ability to work both independently and as part of a team in a fast-paced retail environment
• Knowledge of retail systems and technology is advantageous but not essential
• Previous supervisory or team leadership experience would enhance your candidacy

What we offer

We are committed to supporting the professional and personal development of our employees. As a Management Trainee at ABest Express Inc., you will benefit from a structured training programme designed to equip you with the skills and knowledge necessary for progression into senior management roles. We offer competitive remuneration packages, opportunities for career advancement within our growing retail network, and a supportive work environment where your contributions are valued. We encourage our employees to develop their skills through ongoing training and mentoring, and we recognise and reward excellence and dedication. Additionally, we provide access to employee discounts, health and wellbeing initiatives, and a collaborative workplace culture where teamwork and innovation are celebrated.