Management Trainee

Coronado Lanes Inc.; Cavite City; On-site; PHP 223,200 - 279,000; Full time

Job summary

A bowling center in Cavite is seeking an Operational Support staff member. The role involves assisting with daily operations including lane assignments, customer service, and event coordination. The ideal candidate will have a Bachelor's degree in a relevant field and strong interpersonal skills. Fresh graduates are welcome. Responsibilities include managing financial transactions, ensuring safety compliance, and supporting a positive customer experience. Flexible working hours are required.

Qualifications

• Bachelor's degree from a reputable college or university.
• Charming personality with strong leadership skills.
• Excellent written and verbal communication skills.
• Ability to work in a shifting schedule.

Responsibilities

• Assist with lane assignments, equipment management, and event setup.
• Monitor cleanliness and organization of the bowling center.
• Handle customer complaints and feedback professionally.
• Communicate effectively with staff and management.
• Support marketing efforts for events and activities.
• Process payments and manage cash registers accurately.
• Enforce safety regulations and ensure equipment functionality.
• Continuously learn about operations and seek feedback.
• Manage shift responsibilities in the absence of senior staff.

Skills

Customer service skills

Leadership skills

Effective communication

Flexibility

Organizational skills

Education

Bachelor's degree in Hospitality Management, Tourism, Operations Management, or related fields

Job description

Operational Support

• Support daily operations by assisting with lane assignments, equipment management, and setting up events.
• Monitor the cleanliness and organization of the bowling center.

Training Participation

• Learn operational procedures, customer service standards, and management protocols.

Customer Service

• Handle customer complaints and feedback professionally.
• Assist customers with inquiries and ensure a positive bowling experience.

Staff Coordination

• Communicate effectively with other staff members and management.
• Collaborate with team members to ensure smooth operations during shifts.

Event Coordination

• Support marketing efforts to promote upcoming events and activities.
• Assist in organizing special events, leagues, and tournaments.

Financial Transactions

• Assist in processing payments and managing cash registers accurately.

Safety and Compliance

• Enforce safety regulations and ensure all bowling equipment is functioning properly.
• Adhere to health and safety protocols and promote a safe environment for guests and staff.

Learning and Development

• Continuously learn about bowling center operations and industry trends.
• Seek feedback from supervisors and peers to improve skills and knowledge.

Shift Management

• Manage shift responsibilities in the absence of senior staff, ensuring continuity of operations.
• Participate in scheduling rotations as directed by management.

Requirements

• With a Bachelor's degree in Hospitality Management, Tourism, Operations Management, Business Administration, or any related courses from a reputable college or university.
• Charming and with a pleasing personality.
• Possesses strong leadership skills, assertive and flexible.
• At least 6 months to 1 year of experience in customer-oriented industries, not required. FRESH GRADUATES ARE ACCEPTED
• Must be able to demonstrate excellent written and verbal communication skills.
• Highly trainable and can work in a shifting schedule (operating hours may vary depending on the bowling center).

Job Location

• Paeng's Freedombowl (Imus, Cavite)