Bowling Center Operations Trainee — Guest Experience

Coronado Lanes, Inc.; Quezon City; On-site; PHP 201,000 - 312,000; Full time

Job summary

Coronado Lanes, Inc. in Quezon City is seeking a dedicated Operations Supervisor to help manage daily bowling and billiard center activities. You will supervise staff, ensure top-notch customer service, and maintain the venue and equipment to high standards.

The role requires strong leadership, excellent communication, and the ability to work in a fast-paced environment, including weekends and holidays. You will also assist with scheduling, cash handling, inventory, and reporting under the

Qualifications

• Bachelor's degree in Business Administration, Management, Hospitality, or related field preferred.
• Previous customer service or supervisory experience is required.
• Strong leadership, communication, and organizational skills.
• Customer-focused, dependable, and willing to learn.
• Able to solve problems, follow company policies, and work effectively in a fast-paced environment.
• Willing to work flexible hours, including weekends and holidays.

Responsibilities

• Assist in managing daily bowling and billiard center operations.
• Supervise employees and ensure excellent customer service.
• Monitor bowling lanes, billiard tables, equipment, and facility cleanliness.
• Handle customer concerns and resolve operational issues promptly.
• Assist with scheduling, cash handling, inventory, and daily reports.
• Enforce safety rules and company policies.
• Support sales, promotions, events, and customer activities.
• Report equipment damage, maintenance needs, incidents, and other concerns to management.
• Perform other duties assigned by the General Manager.

Skills

Leadership

Communication

Organizational skills

Customer focus

Problem solving

Policy compliance

Flexible scheduling

Education

Bachelor's in Business Admin / Management / Hospitality

Job description

Coronado Lanes, Inc. in Quezon City is seeking a dedicated Operations Supervisor to help manage daily bowling and billiard center activities. You will supervise staff, ensure top-notch customer service, and maintain the venue and equipment to high standards.

The role requires strong leadership, excellent communication, and the ability to work in a fast-paced environment, including weekends and holidays. You will also assist with scheduling, cash handling, inventory, and reporting under the