MANAGER TRAINEE

Coronado Lanes, Inc.; Cainta; On-site; PHP 260,000 - 420,000; Full time

Job summary

Coronado Lanes, Inc. in the Philippines seeks a capable supervisor to help run the daily bowling and billiard center operations. You will lead staff, ensure top-notch customer service, and maintain facilities and equipment while enforcing safety rules and policies.

The role involves scheduling, cash handling, inventory, and reporting, with opportunities to support promotions and events while collaborating with the General Manager.

Qualifications

• Bachelor's degree preferred in business or related field.
• Proven customer service or supervisory experience required.
• Strong leadership, communication and organizational abilities.
• Willing to work flexible hours including weekends and holidays.

Responsibilities

• Assist in managing daily bowling and billiard center operations.
• Supervise staff and ensure excellent customer service.
• Monitor lanes, tables, equipment, and cleanliness.
• Address customer concerns and resolve issues promptly.
• Assist with scheduling, cash handling, inventory, and reports.
• Enforce safety rules and company policies.
• Support promotions, events, and customer activities.
• Report maintenance needs, incidents, and other concerns to management.
• Perform other duties as assigned by the General Manager.

Skills

Leadership

Customer service

Communication

Organizational skills

Problem solving

Flexibility

Education

Bachelor's degree in Business Administration

Management or Hospitality related field

Tools

POS systems

Excel

Job description

RESPONSIBILITIES

• Assist in managing daily bowling and billiard center operations.

• Supervise employees and ensure excellent customer service.

• Monitor bowling lanes, billiard tables, equipment, and facility cleanliness.

• Handle customer concerns and resolve operational issues promptly.

• Assist with scheduling, cash handling, inventory, and daily reports.

• Enforce safety rules and company policies.

• Support sales, promotions, events, and customer activities.

• Report equipment damage, maintenance needs, incidents, and other concerns to management.

• Perform other duties assigned by the General Manager.

• QUALIFICATIONS

• Bachelor’s degree in Business Administration, Management, Hospitality, or a related field preferred.

• Previous customer service or supervisory experience is required.

• Strong leadership, communication, and organizational skills.

• Customer-focused, dependable, and willing to learn.

• Able to solve problems, follow company policies, and work effectively in a fast-paced environment.

• Willing to work flexible hours, including weekends and holidays.

JOB LOCATION: AMF-PUYAT BOWLING AND BILLIARD ROOM - Q-PLAZA