Hospitality Operations Trainee (Events & Guest Experience)

Coronado Lanes Inc.; Cavite City; On-site; PHP 223,200 - 279,000; Full time

Job summary

A bowling center in Cavite is seeking an Operational Support staff member. The role involves assisting with daily operations including lane assignments, customer service, and event coordination. The ideal candidate will have a Bachelor's degree in a relevant field and strong interpersonal skills. Fresh graduates are welcome. Responsibilities include managing financial transactions, ensuring safety compliance, and supporting a positive customer experience. Flexible working hours are required.

Qualifications

• Bachelor's degree from a reputable college or university.
• Charming personality with strong leadership skills.
• Excellent written and verbal communication skills.
• Ability to work in a shifting schedule.

Responsibilities

• Assist with lane assignments, equipment management, and event setup.
• Monitor cleanliness and organization of the bowling center.
• Handle customer complaints and feedback professionally.
• Communicate effectively with staff and management.
• Support marketing efforts for events and activities.
• Process payments and manage cash registers accurately.
• Enforce safety regulations and ensure equipment functionality.
• Continuously learn about operations and seek feedback.
• Manage shift responsibilities in the absence of senior staff.

Skills

Customer service skills

Leadership skills

Effective communication

Flexibility

Organizational skills

Education

Bachelor's degree in Hospitality Management, Tourism, Operations Management, or related fields

Job description

A bowling center in Cavite is seeking an Operational Support staff member. The role involves assisting with daily operations including lane assignments, customer service, and event coordination. The ideal candidate will have a Bachelor's degree in a relevant field and strong interpersonal skills. Fresh graduates are welcome. Responsibilities include managing financial transactions, ensuring safety compliance, and supporting a positive customer experience. Flexible working hours are required.