Luxury Travel Specialist

Eastvantage; Taguig; On-site; PHP 550,000 - 900,000; Full time

Job summary

Eastvantage is looking for a Luxury Travel Specialist to manage warm, high‑intent inbound leads and guide affluent travellers through a consultative sales process in top‑tier hospitality. Engage with high‑net‑worth clients, conduct discovery calls, present curated itineraries, handle objections, and close bookings while maintaining CRM records.

This full‑time, office‑based role in Manila operates on a night shift aligned to Canada time zones; extensive training and leadership exposure are

Qualifications

• Minimum 2+ years in sales or client-facing roles.
• Experience with high-net-worth clients preferred.
• Proficient English with neutral accent (approx. B2–C1).
• Experience in consultative/high-ticket sales is a plus.
• University degree preferred, minimum 2 years college.

Responsibilities

• Engage with warm inbound leads.
• Conduct discovery conversations to understand preferences, budgets, and expectations.
• Present curated travel options and educate on itineraries, pricing, and value.
• Build trust and manage multi-week follow-ups until conversion.
• Maintain CRM records and document interactions.
• Coordinate with tour operators to finalize bookings.

Skills

Consultative selling

Inbound leads

English proficiency

CRM experience

High-net-worth

Education

University degree preferred

Tools

CRM software

Job description

We're Hiring: Luxury Travel Specialist!

You will manage warm, high-intent inbound leads provided by the client, engage with affluent customers, and guide them through a multi-step consultative sales process in the top-tier hospitality and experience industry. No lead generation or cold calling is required.

The role requires strong consultative selling skills, refined communication, and confidence when dealing with high-profile, senior, and high-net-worth travellers.

Key Responsibilities

• Engage with warm inbound leads.
• Conduct discovery conversations to understand travel preferences, motivations, budgets, and expectations.
• Present curated travel options across
• Educate clients on itineraries, inclusions, pricing tiers, and value propositions in a clear, sophisticated manner.
• Build trust and rapport with clients who expect high professionalism and personalized service.
• Manage multi-week follow-ups and nurture leads until conversion.

Sales Execution

• Convert assigned inbound leads into successful bookings within defined timelines.
• Handle objections, clarify concerns, and guide clients toward informed decisions.

• Maintain accurate CRM records, update lead stages, and document all interactions.
• Achieve targets for conversion rate, revenue, lead progression, and customer satisfaction.

Pipeline Management

• Manage multiple customer conversations simultaneously throughout 1–4 week sales cycles.
• Ensure timely follow-ups, clear communication, and proactive next steps.
• Coordinate with tour operators for booking finalization and client handoff once a sale is closed.

Qualifications & Experience

Core Requirements:

• Minimum 2+ years' experience in sales or client-facing roles, ideally in hospitality, real estate, financial services, or other consultative/high-ticket sales is a plus.
• Good spoken and written English; clear, neutral accent preferred (approx. B2–C1 level).
• Proven ability to communicate confidently with high-net-worth individuals, Typical demographic: 55+, Canadian market
• Experience managing multi-touch, multi-week sales cycles and following up consistently.
• Strong listening skills with a consultative approach to recommending solutions.
• Highly organized with experience in managing CRMs and strong attention to record-keeping.
• Confident, professional, calm demeanor suited for a mature clientele.
• University degree preferred, minimum 2 years of college.
• Ability to work full-time in an office-based BGC, night-shift setup aligned to Canada time zones.

Work Setup

• Location: Office-based, Philippines
• Schedule: Night shift (aligned with Canada time zones)
• Employment Type: Full-time
• Client/Vendor Interaction: Daily contact with leadership and travel experts
• All tools, systems, and extensive training will be provided.

If you're ready to elevate your sales career in the luxury travel and hospitality industry,