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KMC Solutions seeks an experienced Client Advisor to combine sales capability with exceptional client relationship management. You will build lasting relationships, identify sales opportunities, grow accounts, and deliver highly personalized service to premium clients.
The role welcomes candidates from Account Management, Business Development, or premium client-facing sales backgrounds in luxury travel, hospitality, or retail. Onsite setup transitioning to hybrid; shifting schedule as needed.
About the Role:
We are looking for an experienced Client Advisor who combines strong sales capability with exceptional client relationship management.
This role is ideal for someone who knows how to build lasting client relationships, identify sales opportunities, grow accounts, and deliver highly personalized service to premium and high-value clientele.
We welcome candidates with backgrounds in Account Management, Business Development, or premium client-facing sales, particularly within retail, travel, or hospitality.
Be part of a prestigious luxury travel brand serving premium and high-value clientele.
Enjoy a competitive salary package.
Earn competitive performance incentives and profit-sharing opportunities.
Onsite setup, transitioning to hybrid upon regularization.
Must be amenable to a shifting schedule based on business needs.
Build and maintain strong, long-term relationships with clients.
Understand individual client needs and deliver a personalized and high-quality client experience.
Drive account growth through upselling, renewals, client retention, and new business opportunities.
Identify opportunities to increase client engagement, loyalty, and revenue.
Anticipate client needs and proactively recommend relevant solutions and experiences.
Manage client concerns professionally while maintaining excellent service standards.
Develop strong knowledge of travel destinations, hotels, and experiences to confidently support client needs.
Represent the brand professionally and consistently in every client interaction.
Collaborate with internal teams to ensure a smooth and seamless client experience.
Minimum 5 years of professional experience in Account Management, Business Development, Sales, Client Relations, or a closely related client-facing role.
Proven experience in upselling, client acquisition, account growth, renewals, and/or retention.
Strong track record of building and maintaining client relationships.
Experience handling premium, high-value, or discerning clientele.
Background in premium retail, travel, or hospitality is highly preferred.
Strong interest in travel, destinations, hotels, and premium experiences.
Excellent written and verbal English communication skills.
Confident and professional when interacting with clients from different backgrounds and cultures.
Strong relationship-building and consultative selling skills.
Proactive, adaptable, assertive, and commercially driven.
Able to work independently while collaborating effectively across teams.
College graduate preferred; qualified undergraduates with relevant experience may be considered.