Tour Coordinator

Eastvantage; Taguig; On-site; PHP 446,000 - 781,000; Full time

Job summary

Eastvantage in the Philippines is seeking a Tour Coordinator to guide affluent clients through a consultative sales process for luxury travel. The role handles inbound leads with no cold calling and requires strong English communication and superb client service.

This full-time office-based position in BGC, Manila, aligns with Canada time zones and involves managing multi-week sales cycles, CRM updates, and seamless handoffs to tour operators.

Qualifications

• Strong English communication skills (B1–C2 level) and neutral accent.
• Comfortable engaging with high-net-worth individuals (55+, Canada market).
• Experience managing multi-touch, multi-week sales cycles.
• Strong listening, consultative selling, and organizational skills.
• CRM experience with attention to detail.

Responsibilities

• Engage with inbound leads and understand client travel needs.
• Present curated travel options and explain itineraries, inclusions, and pricing.
• Build trust and provide personalized service to high-net-worth clients.
• Follow up over multi-week sales cycles until conversion.
• Convert leads into bookings within set timelines.
• Handle objections and guide clients to confident decisions.
• Keep CRM records accurate and updated.
• Coordinate with tour operators to finalize bookings and hand off clients smoothly.
• Manage multiple client conversations at once with timely follow-ups.

Skills

English proficiency

HNW clients

Sales cycles

CRM experience

Professional demeanor

University degree

Education

Bachelor's degree

Tools

CRM software

Job description

Job Description:

We are hiring an experiencedTour Coordinatorto handle warm, high-intent inbound leads in the luxury travel industry. You will guide affluent clients through a consultative sales process.No cold calling or lead generation required.

Responsibilities

• Engage with inbound leads and understand client travel needs, preferences, and budgets.

• Present curated travel options and explain itineraries, inclusions, and pricing clearly.

• Build trust and provide personalized service to high-net-worth clients.

• Follow up over multi-week sales cycles until conversion.

• Convert leads into bookings within set timelines.

• Handle objections and guide clients to confident decisions.

• Keep CRM records accurate and updated.

• Manage multiple client conversations at once with timely follow-ups.

• Coordinate with tour operators to finalize bookings and hand off clients smoothly.
  

Qualifications

• Strong English communication skills (B1–C2 level), neutral accent preferred.

• Comfortable engaging with high-net-worth individuals (typical demographic: 55+, Canadian market).

• Experience managing multi-touch, multi-week sales cycles.

• Strong listening, consultative selling, and organizational skills.

• CRM experience with attention to detail.

• Professional, calm demeanor suited for mature clientele.

• University degree preferred.

• Full-time availability, office-based in BGC, Philippines, night shift aligned with Canada timezone.
  

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