Luxury Concierge Call Center Rep - Onsite Cebu

weSource Management Consultancy Firm; Cebu City; On-site; PHP 345,960; Full time

Job summary

A leading consultancy firm is seeking a Call Center Representative in Cebu City to deliver exceptional customer service. The ideal candidate should possess strong communication and problem-solving skills, with at least one-year experience in call center or customer service. Responsibilities include supporting clients in a fast-paced environment, ensuring satisfaction through effective multichannel support. This onsite role offers competitive pay of up to 31K PHP.

Qualifications

• Must have at least 1 year of call center or BPO experience.
• Experience supporting APAC, EMEA, US markets.
• Strong consumer-oriented and stress-resistant attitude.

Skills

Exceptional verbal and written communication skills in English

Problem-solving abilities

Impeccable organizational skills

Ability to work collaboratively

Tech-savvy

Strong service awareness

Good customer service skills

Multichannel support experience

Education

College level or degree holder

Tools

CRM systems

Communication tools

Job description

A leading consultancy firm is seeking a Call Center Representative in Cebu City to deliver exceptional customer service. The ideal candidate should possess strong communication and problem-solving skills, with at least one-year experience in call center or customer service. Responsibilities include supporting clients in a fast-paced environment, ensuring satisfaction through effective multichannel support. This onsite role offers competitive pay of up to 31K PHP.