Global Call Center Agent – Onsite Cebu

Neksjob Philippines; Cebu City; On-site; PHP 190,000 - 279,000; Full time

Benefits offered by this job

Comprehensive training and support

Competitive salary with international account premium

Job summary

A leading employment agency in Cebu City is seeking motivated individuals for the Call Center Agent role. Candidates must be high school graduates with a customer-focused mindset and basic computer skills. This position involves handling customer calls, providing information, and resolving concerns. Comprehensive training and support will be provided to ensure success in the role. A competitive salary with international account premium is offered.

Qualifications

• High school graduate or above.
• Positive attitude and customer-focused mindset.
• Basic computer skills and ability to learn new systems.
• Ability to effectively communicate in English.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Skills

Customer-focused mindset

Problem-solving

Basic computer skills

English Language proficiency

Education

High school graduate or above

Job description

A leading employment agency in Cebu City is seeking motivated individuals for the Call Center Agent role. Candidates must be high school graduates with a customer-focused mindset and basic computer skills. This position involves handling customer calls, providing information, and resolving concerns. Comprehensive training and support will be provided to ensure success in the role. A competitive salary with international account premium is offered.