Looking for CSR Agent/Paid Trainings/Dayshift/28k/START ASAP

Caldwell Communications; Valenzuela; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Competitive salary

13th month pay

HMO with 3 free beneficiaries on Day 1

20% ND Maternity/Paternity Leave

Retirement/Life Insurance

Work-life balance programs

Job summary

Caldwell Communications in the Philippines is seeking a friendly Customer Service Associate to support clients over phone, email, and chat. No experience required for college graduates; HS graduates with BPO exposure are welcome.

You will join a growing team, enjoy work-life balance, and benefit from competitive salary, 13th month pay, HMO from day one, and other benefits.

Qualifications

• College degree not required.
• High School and Senior High School graduates with BPO experience welcome.
• Excellent to above-average English communication skills.
• BPO experience is a plus but not required.
• Onsite work only.
• Within 25km to 35km of the work location.

Responsibilities

• Answers phone calls and provides information/assistance to clients.
• Checks mail, fax, and internet mail to provide customer assistance.
• Communicates with customers on the phone or in writing to resolve concerns.
• Addresses participant questions and clarifies what information is being requested.

Skills

English communication

Job description

For regular employees, we offer an industry-leading benefits package that includes:

• Competitive Salary
• 13th Month Pay
• HMO with 3 free Beneficiaries on Day One
• 20% ND Maternity/Paternity Leave
• Opportunity for rapid career growth for Top Performers
• Retirement/Life Insurance for Qualified Staff
• Work-life Balance Processes and Programs

Job Responsibilities

• Answers phone calls and provides important information/ assistance to clients
• Checks mail, fax, and internet mail to provide customer assistance
• Communicates with customers on the phone or using written correspondence to take care of concerns
• Answer participant questions, , as well as talk to participants to achieve a full understanding of what critical information is being asked.

What are we looking for?

• Open to candidates who completed college no experience required
• Open to High School and Senior High School Graduates with BPO experience
• Excellent to above-average English communication skills
• BPO experience is a plus but not necessary
• Can do onsite work
• Within 25km to 35 km

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!