Logistics Customer Service Staff

J-K Network Services; Laguna; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

HMO

13th month pay

Sick Leave Credits

Vacation Leave Credits

Free Parking

Company Events

Job summary

A logistics company in Laguna is searching for a Logistics Customer Service Staff. The role requires providing customer service support, coordinating with warehouse and transport teams while managing orders and inquiries. Candidates should hold a Bachelor's degree and have at least one year of relevant experience within the logistics or warehouse sector. The position offers an on-site work schedule from Monday to Friday, along with various employee benefits.

Qualifications

• Bachelor's Degree holder.
• At least 1 year of customer service experience in logistics.
• Willing to work fully on-site.
• Willing to work fully on-site
• Available to start work immediately

Responsibilities

• Answer customer inquiries and process orders via phone and email.
• Provide updates on inventory and delivery schedules.
• Coordinate with warehouse and transport for timely order dispatch.
• Prepare and maintain shipping documents, invoices, and system records
• Follow up on orders and assist in resolving delivery or customer issues

Skills

Customer service experience

Communication skills

Problem-solving skills

Education

Bachelor's Degree

Job description

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Client Profile: A Japanese shipping and logistics company delivering freight forwarding, customs, and end-to-end logistics services for more than 27 years.

Position: Logistics Customer Service Staff

Industry: Japanese Shipping and Cargo Firm

Schedule: Monday – Friday (8:00am – 5:00pm)

Benefits

• HMO
• 13th month pay
• Sick Leave Credits
• Vacation Leave Credits
• Free Parking
• Company Events

Recruitment Process

Face to Face (ONE DAY HIRING PROCESS)

Job Requirements

• Bachelor’s Degree Holder
• At least 1 year of customer service experience within warehouse or logistics operations.
• Experience working in a customer-focused distribution environment
• Willing to work fully on-site
• Available to start work immediately

Job Responsibilities

• Answer customer inquiries and process orders via phone and email
• Provide updates on inventory, shipment status, and delivery schedules
• Coordinate with warehouse and transport teams for timely order dispatch
• Prepare and maintain shipping documents, invoices, and system records
• Follow up on orders and assist in resolving delivery or customer issues

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