Logistics Coordinator (Carrier Sales)

Lean Solutions Group; Philippines; On-site; PHP 450,000 - 650,000; Full time

Job summary

Lean Solutions Group (LSG) is seeking a Logistics Coordinator - Carrier Sales to secure carrier capacity, negotiate rates, and maintain seamless communication across our transportation network. You will manage loads from booking to delivery, ensuring 100% load coverage and rapid resolution of transit issues.

The role emphasizes proactive sourcing, performance-driven rate strategies, and driving adoption of automation tools like MacroPoint to keep operations efficient and customer-focused in a

Qualifications

• Freight market knowledge and lane dynamics.
• Strong negotiation and rate strategy execution.
• Ability to resolve transit incidents quickly.
• Excellent communication with drivers and internal teams.
• Proficiency with loadboards and real-time tracking software.

Responsibilities

• Source carriers and manage relationships to maximize daily capacity.
• Negotiate competitive freight rates while maintaining margins.
• Track, trace, and automate loads to exceed 90% automation.
• Resolve transit incidents promptly and document updates for 24/7 service.

Skills

Freight market knowledge

Negotiation

Problem-solving

Communication

Loadboards experience

Teamwork

Tools

MacroPoint

Load boards

Tracking platforms

Job description

Join Our Team at Lean Solutions Group (LSG)!

Lean Solutions Group (LSG) is a next-generation solutions provider combining AI-driven automation, industry expertise, and tech-powered talent. Built in the demanding Supply Chain sector, our model now supports 600+ clients across multiple industries, powered by 10,000+ employees in five countries. We help businesses achieve immediate efficiency, long-term resilience, and scalable growth by integrating intelligent technology, optimized processes, and high-performance teams.

At LSG, we believe in your talent and your potential. Join a multicultural, people-first environment where you can grow, sharpen your skills, and unlock new career opportunities. Here, every day brings fresh challenges, collaboration, and purpose.

Our Mission:Transform business challenges into lasting success through purpose-built teams, technology, and expertise.

Our Vision: A world where people, empowered by technology, turn any challenge into a catalyst for growth.

Role Overview

As a Logistics Coordinator - Carrier Sales, you will be directly responsible for securing carrier capacity, negotiating rates, and maintaining seamless communication across our transportation network. You will manage loads from initial booking through final delivery—ensuring 100% load coverage, leveraging digital automation, and rapidly resolving transit incidents to deliver best-in-class customer service.

Day-to-Day Responsibilities

• Carrier Sourcing & Relationship Management

  • Actively source and engage new and existing carriers to increase daily freight capacity based on lane density and volume.

  • Serve as the primary point of contact for carrier onboarding, due diligence, and compliance checks to prevent service failures.

  • Oversee freight board execution and maintain active coverage across all assigned lanes.

• Rate Negotiation & Strategy

  • Sell available loads by negotiating competitive freight rates with carriers while maximizing margin.

  • Meet and exceed monthly revenue, volume, and performance goals set by department leadership.

  • Collaborate internally on account implementation, mode strategy, and pricing models based on current market trends and seasonality.

• Tracking, Tracing & Automation

  • Prioritize high-urgency loads on the loadboard and execute proactive check-calls and event-logging.

  • Onboard and enable drivers on tracking tools (e.g., MacroPoint), actively resolving lost tracking or late-runner alerts.

  • Drive technology adoption to keep week-to-week automation usage above 90%.

• Incident Resolution & Operations

  • Rapidly address transit emergencies (driver fall-offs, breakdowns, damaged/rejected goods, TONUs, and detention).

  • Ask critical, analytical questions during incidents to drive quick solutions rather than just passing along surface-level updates.

  • Process accessorials, detention fees, and Comchecks efficiently.

  • Hand off load updates seamlessly to on-duty team members to ensure uninterrupted 24/7 service.

Key Performance Indicators (Success Metrics)

• Achieving 100% accepted load coverage with zero givebacks or failures.

• Maintaining over 90% weekly automation usage across assigned shipments.

• Consistently hitting or exceeding monthly department margin and volume targets.

Qualifications & Core Competencies

• Industry Knowledge: Firm understanding of freight market dynamics, seasonal shifts, geography, and specialized carrier types.

• Negotiation & Persuasion: Proven ability to influence, persuade, and execute rate strategies in a dynamic market environment.

• Problem-Solving & Stress Management: Strong critical-thinking skills to resolve high-stress transit incidents quickly and decisively.

• Communication: Exceptional verbal and written communication skills for negotiating with drivers and aligning with internal teams.

• Technical Proficiency: Fluent with computer software, loadboards, and real-time tracking platforms (e.g., MacroPoint).

• Teamwork & Adaptability: Ability to manage ambiguity, step up for added team responsibilities, and maintain strong professional relations.