Logistics and Operations Coordinator

Transnational Supply Chain Logistics Pte Ltd; Santo Niño 1st; On-site; PHP 279,000 - 446,000; Full time

Job summary

Transnational Supply Chain Logistics Pte Ltd is seeking an Operations Coordinator to manage order accuracy, processing, and courier coordination in a fast-paced fulfilment environment. You will check collected items against orders, create and update orders in the system, prepare orders for courier collection, and maintain precise records throughout the workflow.

This role requires strong organization, attention to detail, and the ability to work independently while collaborating with a wider

Qualifications

• Strong organisational and time-management skills.
• Excellent attention to detail and accuracy.
• Reliable, punctual, and able to meet fixed schedules and deadlines.
• Ability to manage multiple orders and tasks in a fast-paced environment.
• Good communication and coordination skills.
• Basic computer literacy and confidence using order management or operational systems.
• Previous experience in logistics, fulfilment, courier operations, administration, or a similar environment is advantageous.
• A proactive approach to identifying and resolving operational issues.
• Working Days / Hours: 5-day work week; Shift 1 - 7.30am to 5.00pm (Thurs to Mon); Shift 2 - 12.30pm to 10.00pm (Sat to Wed)

Responsibilities

• Check collected items against relevant orders to ensure accuracy and completeness
• Create, process, and update orders in the system promptly and accurately
• Ensure all order information, statuses, and delivery details are correctly maintained
• Prepare and organise orders for courier collection and handover
• Coordinate closely with couriers to ensure the correct orders are handed over to the appropriate courier
• Monitor outstanding orders and proactively follow up on delays, discrepancies, or incomplete fulfilment
• Communicate effectively with external partners, couriers, and the internal operations team
• Maintain accurate records of collections, order statuses, and courier handovers
• Identify and promptly elevate missing items, incorrect orders, delays, or other operational issues
• Follow company procedures relating to confidentiality, data protection, operational security, and handling of orders

Skills

Organisational skills

Attention to detail

Time management

Communication

Team collaboration

Independent work

Tools

Order management system

Job description

This role involves managing order accuracy, processing, and courier coordination in a fast-paced fulfilment environment. You will check collected items against orders, create and update orders in the system, prepare orders for courier collection, and maintain accurate records throughout the process.

Key responsibilities

Check collected items against relevant orders to ensure accuracy and completeness

Create, process, and update orders in the system promptly and accurately

Ensure all order information, statuses, and delivery details are correctly maintained

Prepare and organise orders for courier collection and handover

Coordinate closely with couriers to ensure the correct orders are handed over to the appropriate courier

Monitor outstanding orders and proactively follow up on delays, discrepancies, or incomplete fulfilment

Communicate effectively with external partners, couriers, and the internal operations team

Maintain accurate records of collections, order statuses, and courier handovers

Identify and promptly elevate missing items, incorrect orders, delays, or other operational issues

Follow company procedures relating to confidentiality, data protection, operational security, and handling of orders

About you

Strong organisational and time-management skills

Excellent attention to detail and accuracy

Reliable, punctual, and comfortable working to fixed schedules and deadlines

Ability to manage multiple orders and tasks in a fast-paced environment

Good communication and coordination skills

Comfortable working independently while also collaborating with a wider team

Basic computer literacy and confidence using order management or operational systems

Previous experience in logistics, fulfilment, courier operations, administration, or a similar environment is advantageous

A proactive approach to identifying and resolving operational issues

Working Days / Hours:
5-day work week
Shift 1 - 7.30am to 5.00pm (Thurs to Mon)
Shift 2 - 12.30pm to 10.00pm (Sat to Wed)

Transnational Supply Chain Logistics Pte Ltd

Logistics, Freight & Delivery Services 101-1,000 employees

Transnational Group of Companies is essentially in the business of providing innovative, value-add quality logistics solutions to our customers. As a market leader in providing professional innovative value-add logistics solutions in Asia. We are playing a significant role in supporting the banking industry in the Asia Pacific Region. Incorporated as a general courier service provider since 1978, we have grown and diversified into other areas of business activities. Such as, Distribution Management, Mailroom Management, Supply Chain Management, Records Management and Cash Management, of which leverages on its core competence of delivering streamlined & effective logistical solutions.

Transnational Group of Companies is essentially in the business of providing innovative, value-add quality logistics solutions to our customers. As a market leader in providing professional innovative value-add logistics solutions in Asia. We are playing a significant role in supporting the banking industry in the Asia Pacific Region. Incorporated as a general courier service provider since 1978, we have grown and diversified into other areas of business activities. Such as, Distribution Management, Mailroom Management, Supply Chain Management, Records Management and Cash Management, of which leverages on its core competence of delivering streamlined & effective logistical solutions.

What can I earn as an Operations Coordinator