Loan Services Associate: Client-Focused Lending

Hammerjack Pty Ltd; Philippines; On-site; PHP 360,000 - 600,000; Full time

Job summary

Hammerjack Pty Ltd is seeking a Loans Services Associate to process loan applications, verify documents, and manage client relations to ensure compliant, accurate lending. You will assess creditworthiness, determine loan terms, and support sales of financial products.

The role emphasizes meticulous documentation, strong customer service, and effective communication with borrowers throughout the application and servicing lifecycle.

Qualifications

• Bachelor's degree preferred; some roles accept related experience.
• Experience in banking, finance, or customer service is helpful.
• Proficiency in MS Office and loan software.

Responsibilities

• Loan processing: Review applications for accuracy and compliance.
• Credit assessment: Analyze financials and income to determine loan terms.
• Customer service: Serve as primary contact for borrowers through the process.
• Document management: Prepare and track loan documents with signatures.
• Sales & relationship management: Promote banking products and build client relationships.
• Loan servicing: Monitor payments and assist in collections with detailed records.

Skills

Customer service

Credit assessment

Detail-oriented

Fresh graduates

Education

Bachelor's degree in Finance, Business Administration, or related field

Tools

MS Office

Loan software

Job description

Hammerjack Pty Ltd is seeking a Loans Services Associate to process loan applications, verify documents, and manage client relations to ensure compliant, accurate lending. You will assess creditworthiness, determine loan terms, and support sales of financial products.

The role emphasizes meticulous documentation, strong customer service, and effective communication with borrowers throughout the application and servicing lifecycle.