Loan Reconciliation Senior Officer (Night Shift)

Alter Domus; Taguig; On-site; PHP 1,004,400 - 1,450,800; Full time

Benefits offered by this job

Six learning zones

LinkedIn Learning resources

Professional accreditations support

Flexible holidays + birthday off

Mentoring and career progression

Employee Share Plan

Job summary

Alter Domus is seeking a Loan Reconciliation Senior Officer (Night Shift) in Taguig to oversee daily cash reconciliations for complex accounts and guide junior staff. You will support process transitions to the India-based team and drive efficiency improvements within NA CSP reconciliation operations.

The role emphasizes strong analytical skills, collaboration with cross-functional teams, and adherence to KPIs/SLAs in a high-volume environment.

Qualifications

• Bachelor’s degree in finance, Accounting, Business Administration, or related fields.
• 5+ years of experience in financial operations, accounting, or reconciliation.
• Sound knowledge of Syndicated Loans & Structured Credit products.
• Working knowledge of Loan platforms like WSO, Sentry is a plus.
• Solid understanding of reconciliation processes and financial principles.
• Strong analytical and problem‑solving skills.
• Ability to train junior team members.
• Proficiency in Microsoft Excel and reconciliation software.
• Strong communication and stakeholder management skills.
• Ability to work independently and as part of a team in a high-volume, deadline-driven environment.

Responsibilities

• Manage daily cash reconciliations for complex accounts and resolve discrepancies.
• Review reconciliation reports for accuracy and controls compliance.
• Be the first contact for escalations on reconciliation issues with Manager support.
• Assist in transitioning activities to the NA-based team with guidance and docs.
• Collaborate with cross‑functional teams to improve efficiency and standardization.
• Ensure KPIs and SLAs are met and recommend process improvements.
• Participate in initiatives to reduce errors and shorten cycle times.
• Train and mentor Officers on reconciliation processes.

Skills

Financial operations

Analytical skills

Communication

Training junior team

Stakeholder management

Independent work

Education

Bachelor’s degree in finance, Accounting, Business Administration, or related fields

Tools

Excel

WSO

Sentry

Job description

Loan Reconciliation Senior Officer (Night Shift)

Location: Taguig, PH

Job Description

Role Overview: The Reconciliation Senior Officer will play a key role in overseeing the accuracy and timeliness of cash reconciliations within the North American Client Service Platform (NA CSP). The Senior Officer will manage more complex reconciliation tasks, provide guidance to Officers, and assist the Manager in optimizing reconciliation processes. This role is pivotal in ensuring the smooth transition of reconciliation activities to the India-based team and supporting ongoing process improvements.

Key Responsibilities

• Manage daily cash reconciliations for complex accounts, ensuring discrepancies are promptly investigated and resolved.
• Review reconciliation reports to ensure accuracy and compliance with internal controls.
• Serve as the first point of contact for escalations related to reconciliation issues, coordinating with the Manager for resolution when necessary.
• Assist in the transition of cash reconciliation activities to the NA-based team, including providing guidance on knowledge transfer and process documentation.
• Collaborate with cross-functional teams to support efficiency improvements and process standardization across the reconciliation function.
• Ensure adherence to KPIs and SLAs, providing feedback to Officers and making recommendations for process enhancements.
• Participate in process improvement initiatives aimed at reducing reconciliation errors and improving cycle times.
• Train and mentor Officers on reconciliation processes, fostering a culture of continuous learning and improvement.

Profile

• Bachelor’s degree in finance, Accounting, Business Administration, or related fields.
• 5 plus years of experience in financial operations, accounting, or reconciliation.
• Sound knowledge of Syndicated Loans & Structured Credit products.
• Working knowledge of different Loan platforms like WSO, Sentry would be an added advantage.
• Solid understanding of reconciliation processes and financial principles.
• Strong analytical and problem‑solving skills.
• Ability to train junior team members.
• Proficiency in Microsoft Excel and reconciliation software.
• Strong communication and stakeholder management skills.
• Ability to work independently and as part of a team in a high-volume, deadline-driven environment.
• These job descriptions align with the responsibilities and qualifications expected at each level while contributing to the overall reconciliation function.

What We Offer

We are committed to supporting your development, advancing your career, and providing benefits that matter to you.

Our industry‑leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.

Our global benefits also include:

• Support for professional accreditations
• Flexible arrangements, generous holidays, plus an additional day off for your birthday!
• Continuous mentoring along your career progression
• Active sports, events and social committees across our offices
• 24/7 support available from our Employee Assistance Program
• The opportunity to invest in our growth and success through our Employee Share Plan

Alter Domus is an Equal Opportunity Employer: Equity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.