Lien Negotiator

GoTeam; Cebu City; Remote; PHP 420,000 - 660,000; Full time

Benefits offered by this job

Laptop + second monitor

HMO for dependents

Dependent enrollment up to 4

Job summary

GoTeam in Cebu City offers a remote night-shift role (11:00 PM–8:00 AM PH Time) focused on post-settlement lien resolution within US healthcare standards. You will negotiate with providers, draft reductions, and ensure audit-ready case organization, communicating complex updates to clients and medical partners.

The ideal candidate is Spanish bilingual with a Bachelor’s degree, proficient in MS Word/Excel, and comfortable working with offshore teams on strict monthly quotas.

Qualifications

• Bachelor’s degree from a four-year course is required.
• Fluency in English and Spanish with professional communication.
• Experience with MS Word and Excel for deliverables.

Responsibilities

• Own the post-settlement negotiation process to reduce medical liens.
• Negotiate post-settlement liens with providers and agencies.
• Draft reduction letters and secure final balances.
• Organize clinical data and itemize client bills for settlement.
• Follow Medicare and other workflows for communications.

Skills

Spanish bilingual

Communication skills

Education

Bachelor’s Degree

Tools

Microsoft Word

Microsoft Excel

Job description

Cebu City | Night Shift (11:00 PM–8:00 AM PH Time) | Monday–Friday

You own the post-settlement negotiation process, ensuring clients receive the highest possible recovery by aggressively and ethically reducing medical liens. Your work follows a structured offshore delivery context where you interact with health insurance providers, hospitals, and federal agencies like Medicare to finalize case balances.

This is not a general administrative role; you operate within defined scopes and strict deadlines, requiring high efficiency and professional communication to resolve financial disputes. It is best suited for professionals who thrive in structured environments, value measurable accuracy, and prefer clear accountability over ambiguity.

YOU'RE LIKELY A STRONG FIT IF YOU HAVE

• Spanish Bilingual: Fluency in both English and Spanish, with the ability to communicate professionally with Spanish-speaking clients, providers, and stakeholders.
• Education: Bachelor’s Degree holder from a four-year course
• Tools/Outputs: Proficiency in using Microsoft Word and Excel.
• Context: Comfortable operating under U.S. healthcare or legal standards, specifically communicating with medical providers or insurance entities.
• Structural Constraints: Willingness to work the permanent night shift (11:00 AM – 8:00 AM) and maintain a reliable remote home office setup.

STRONG SIGNALS

• Previous experience in BPO legal process outsourcing or U.S. personal injury law.
• Proven ability to meet strict monthly negotiation quotas and deadlines.
• High level of proficiency with Internet-based case management software.
• Strong written and verbal communication skills in both English and Spanish.

RESPONSIBILITY PILLARS

• You own the final financial outcome for the client—ensuring medical liens are negotiated down to maximize the final settlement recovery.
• Negotiate post-settlement liens with private and federal providers.
• Draft reduction letters and secure final medical balances.
• You lead the organization and itemization of clinical data to ensure every case is audit-ready and accurate.
• Assemble and itemize client medical bills for settlement.
• Execute documented workflows for Medicare and Medical communications.

Stakeholder Communication

• You act as the primary information bridge, ensuring transparency between the legal process and the medical providers.
• Provide regular status updates to clients and medical providers.
• Maintain professional demeanor in all business communications.

ABOUT THE CLIENT

A U.S.-based healthcare legal services organization supports law firms through post-settlement lien resolution and compliance operations. Known for regulated delivery standards and long‑term legal contracts, offshore teams operate with defined queues, documented workflows, and predictable review cycles.

BENEFITS OF GOTEAM

Accelerate Your Personal Growth

• Company-provided laptop + second monitor
• Industry-best HMO for 1 dependent + extended dependents (₱300,000 coverage, private room, ₱10,000 meds reimbursement)
• Option to enroll up to 4 additional dependents via salary deduction
• Membership in GoTeam Sports Club, Yoga, and Wellness Programs

Unlock Your Possibility

• Prorated 5 days Vacation Leave + 5 days Sick Leave upon regularization
• 5 Service Incentive Leave (SIL) days upon first work anniversary (convertible to cash if unused)
• Salary loan access (post-regularization)
• Employee discounts, raffles, and Day‑1 welcome gift
• Opportunity to win a trip to Bali through company programs

Live Your Purpose

• Monthly gratitude events, team dinners, and leadership talks
• 24/7 financial, legal, and counseling support (up to 4 family members)
• Free telemedicine consultations
• Virtual family events and prize opportunities