HR Operations Administrator

GoTeam; Philippines; Remote; PHP 355,000 - 426,000; Full time

Benefits offered by this job

Company-provided laptop + second mon­i

HMO for 1 dependent + extended depend­

Salary loan access

Wellness programs

Job summary

GoTeam is seeking an HR Operations Administrator to support a U.S.-based professional services firm from the Philippines. This remote role runs night shift (11:00 PM–8:00 AM), Monday–Friday, and offers up to ₱35,000 with growth opportunities in HR administration, coach development, and knowledge management.

You’ll handle confidential HR records, coordinate training, and maintain data across systems, ensuring processes run smoothly as the team scales.

Qualifications

• 3–5 years in admin/HR coordination or similar
• Experience supporting U.S.-based teams remotely
• Proficient with Microsoft 365 including Outlook, Teams, SharePoint, Excel
• CRM experience, ideally Salesforce
• Strong written and verbal English with professional tone
• Handles confidential HR records with care
• Able to manage multiple workstreams when volume changes

Responsibilities

• HR Administrative Support: manage day-to-day HR tasks for a U.S.-based team
• Coach Development and Training Coordination: schedule events, cohorts, and logistics, prepare materials
• Systems, Data, and Knowledge Management: maintain data across CRM and Microsoft 365; organize files and resources

Skills

Microsoft 365

Salesforce

Remote work experience

English communication

HR data confidentiality

Multi-tasking

SharePoint

Excel

Tools

SharePoint

Excel

Job description

HR Operations Administrator (Up to ₱35,000 | Remote | FREE AI Certification)

Philippines | (Night Shift - 11:00 PM to 8:00 AM) | Monday to Friday

You’re the person senior leaders count on to keep things moving. In this role, you’ll provide remote administrative support to a U.S.-based professional services firm in the leadership coaching space, keeping HR tasks, coach development activities, and data across systems organized, accurate, and on time.

This is a role with a clear growth path. You’ll start with administrative support for HR and Coach Development, and as you build context, you can grow into owning parts of the coach training program, knowledge management, and platform support for coaches. If you enjoy making leaders’ work easier and want a role that grows with you, this is for you.

YOU’RE LIKELY A STRONG FIT IF YOU HAVE

• 3-5 years of experience in an administrative, HR coordination, operations, or executive support role
• Experience supporting U.S.-based teams remotely
• Proficiency with Microsoft 365, including Outlook, Teams, SharePoint, and Excel
• Hands-on experience with a CRM, ideally Salesforce
• Strong written and verbal English communication with a warm, professional tone
• A track record of handling confidential employee and HR records with care
• The ability to manage several workstreams at once, even as volume rises and falls

STRONG SIGNALS

• Exposure to U.S. HR processes such as I-9, benefits enrollment, or payroll portals like Paychex
• Experience with an LMS (such as Trainual), assessment tools (such as TTI), or e-signature tools (such as DocuSign)
• Basic audio/video editing and presentation design skills
• Experience coordinating training programs, cohorts, or events

RESPONSIBILITY PILLARS

HR Administrative Support

You keep HR administration accurate, confidential, and running smoothly.

• You support day-to-day HR administrative tasks and documentation for a U.S.-based team
• You maintain employee and HR records with strict attention to confidentiality and accuracy
• You coordinate e-signature workflows and follow up on outstanding items without needing reminders
• You flag issues early so senior leaders can act before small problems become big ones

Coach Development and Training Coordination

You make coach development programs easy to run and easy to join.

• You support the administration of coach development and training activities
• You help coordinate training sessions, cohorts, and events, including scheduling and logistics
• You prepare and polish training materials, presentations, and supporting content
• You keep communication with coaches and leaders clear, timely, and professional

Systems, Data, and Knowledge Management

You ensure information is clean, current, and easy to find across platforms.

• You maintain accurate data in the CRM and across Microsoft 365 tools such as SharePoint and Excel
• You organize shared files, templates, and resources so teams can find what they need quickly
• You learn new platforms quickly and help keep processes consistent across systems
• You support knowledge management efforts and platform needs for coaches as the role grows

ABOUT GOTEAM

GoTeam is a people-first outsourcing company that connects Filipino professionals with global career opportunities. We provide long-term roles, competitive benefits, career development support, and access to AI upskilling through Project 100K – AI Certification for the Philippines (https://links.cherish.pro/widget/form/ruhHXJUmH7lVPCQarTpg).

At GoTeam, you are not just applying for a job. You are joining a community built around growth, purpose, wellness, and future-ready work.

Benefits of GOTEAM

Accelerate Your Personal Growth

• Company-provided laptop + second monitor
• Industry-best HMO for 1 dependent + extended dependents (₱300,000 coverage, private room, ₱10,000 meds reimbursement)
• Option to enroll up to 4 additional dependents via salary deduction
• Membership in GoTeam Sports Club, Yoga, and Wellness Programs

Unlock Your Possibility

• Prorated 5 days Vacation Leave + 5 days Sick Leave upon regularization
• 5 Service Incentive Leave (SIL) days upon first work anniversary (convertible to cash if unused)
• Salary loan access (post-regularization)
• Employee discounts, raffles, and Day-1 welcome gift
• Opportunity to win a trip to Bali through company programs

Live Your Purpose

• ₱10,000 referral bonus + opportunity to win a trip to Bali
• Monthly gratitude events, team dinners, and leadership talks
• 24/7 financial, legal, and counseling support (up to 4 family members)
• Free telemedicine consultations
• Virtual family events and prize opportunities