Billing and Collection Specialist (Night Shift)
GoTeam
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Benefits offered by this job
Job summary
GoTeam is seeking a Billing and Collection Specialist to own invoicing accuracy and collections within a high-volume finance operation. You will generate invoices, POs, and credit memos, review terms, and maintain billing documentation while coordinating with internal teams.
The role operates night shifts in Cebu City with a first 3-month onsite period before transitioning to hybrid. This position requires 2–3 years of billing experience, strong Excel skills, and familiarity with
Qualifications
- Degree in Finance, Accounting, or related field.
- 2–3 years billing and collections experience in a structured finance or accounting environment.
- Hands-on experience creating invoices, purchase orders, credit memos, and billing documentation.
- Advanced Microsoft Excel skills for reporting, reconciliation, and billing analysis.
- Knowledge of XERO, QuickBooks, MYOB, or similar platforms.
- Experience handling high-volume billing cycles and account reconciliation processes.
- Exposure to cost reviews, revenue tracking, or accounts receivable monitoring.
- Strong attention to detail when reviewing contracts, rates, billing terms, and client records.
- Willingness to work in a hybrid setup during night shift operations in Cebu City.
Responsibilities
- Ensure invoice accuracy and billing outputs align with client agreements and billing cycles.
- Generate invoices, purchase orders, and credit memos as required.
- Review contracts, SOWs, and billing terms to validate rates and payment conditions.
- Verify invoice accuracy before senior review and maintain documentation.
- Monitor receivables and support collection efficiency targets.
- Coordinate with internal finance and operational teams on billing requirements.
- Respond to billing inquiries and escalate complex issues as needed.
- Document billing communications and transactions for audit trails.
Skills
Education
Tools
Job description
You own billing accuracy, invoice generation, and collection coordination across high-volume finance operations. Your work ensures invoices are created correctly, delivered on time, reconciled accurately, and tracked through payment completion. You operate within defined billing cycles, client agreements, and reporting standards while coordinating closely with internal stakeholders and finance leads.
This role is best suited for professionals who are comfortable working in structured, deadline-driven environments where precision, accountability, and follow-through directly impact revenue operations. You should be confident handling large invoice volumes, reconciling discrepancies, and managing billing records with minimal supervision.
- A degree in Finance, Accounting, or a related field
- At least 2–3 years of billing and collections experience in a structured finance or accounting environment
- Hands-on experience creating invoices, purchase orders, credit memos, and billing documentation
- Advanced Microsoft Excel skills for reporting, reconciliation, and billing analysis
- Knowledgeable in XERO, QuickBooks, MYOB, or similar accounting platforms
- Experience handling high-volume billing cycles and account reconciliation processes
- Exposure to cost reviews, revenue tracking, or accounts receivable monitoring
- Strong attention to detail when reviewing contracts, rates, billing terms, and client records
- Willingness to work in a hybrid setup during night shift operations in Cebu City (full onsite set-up in first 3 months then transition to hybrid after)
- Experience operating in fast-paced finance environments
- Exposure to multi-client or high-volume billing operations
- Experience reviewing Statements of Work (SOW) or Master Service Agreements (MSA)
- Background in revenue monitoring and collection follow-ups
- Strong written communication for billing correspondence and escalation handling
You own the accuracy and completeness of billing outputs across assigned accounts, ensuring invoices align with client agreements, billing cycles, and financial records.
- Generate invoices, purchase orders, and credit memos based on approved billing requirements
- Review contracts, SOWs, and billing terms to validate rates, charges, and payment conditions
- Verify invoice accuracy before endorsement for senior review
- Maintain organized billing documentation and updated tracker files
You maintain visibility across outstanding balances and collection activities to reduce payment delays and escalation risks.
- Send collection reminders and monitor overdue accounts
- Track receivables and flag unresolved balances for escalation
- Monitor revenue streams and support collection efficiency targets
- Coordinate updates on processed payments and account balances
You ensure billing records remain accurate, traceable, and aligned with reconciliation and reporting standards.
- Perform account receivable reconciliations and discrepancy reviews
- Generate billing summaries, reports, and invoice-related documentation
- Investigate account history to resolve billing inconsistencies
- Analyze billing data to identify trends, gaps, or recurring issues
You work across finance and operational teams to maintain billing continuity and resolve concerns within expected timelines.
- Coordinate with internal departments regarding billing requirements and account concerns
- Respond to billing inquiries and escalates complex issues appropriately
- Maintain accurate records of billing communication and transactions
- Collaborate with billing leads on reporting, reconciliation, and operational reviews
Founded in 2014, GoTeam is a global outsourcing and AI-enabled operations partner that builds and manages high-performing offshore teams for international clients. We combine Filipino talent with structured systems and modern technology to deliver reliable, scalable support across business functions. Great Place to Work® certified for five consecutive years, GoTeam operates at the intersection of operational excellence and people care.
Values: We believe in empowering our team members with growth, stability, and purpose—building careers, not just filling roles.
Benefits: Industry-leading HMO with dependent coverage, ₱1M life insurance, 25 paid time-off credits, company-provided equipment, Masterclass and LinkedIn Learning access, wellness programs, and family support services.
Giving back: Through GoTeam Cares, we create opportunities for our people to contribute meaningfully to Filipino communities.
We are committed to jointly: (1) empowering the next generation with AI and (2) an action orientation grounded in Gratitude, Humility, and a thirst for Discovery. At GoTeam, the entire internal team is supported by a public commitment to AI, including:
- Educating 100,000 Filipinos on AI
- The GoTeam Founder, Matt Kesby’s book Untangling AI and two associated businesses: Multiplai.tech and aicoaches.com
- Internal staff servicing the business focused solely on AI
Everyone at GoTeam has the ability to and is ENCOURAGED to implement AI. AI is front and center and will be pursued more vigorously going forward—everyone will be EXPECTED to implement AI. You will have unlimited support to drive AI implementations inside the business.
- Company-provided laptop + second monitor
- Industry-best HMO for 1 dependent + extended dependents (₱300,000 coverage, private room, ₱10,000 meds reimbursement)
- Option to enroll up to 4 additional dependents via salary deduction
- Membership in GoTeam Sports Club, Yoga, and Wellness Programs
- 25 paid time-off credits
- 5 service incentive leave (SIL) days after your first work anniversary
- Salary loan access (post-regularization)
- ₱200/day onsite allowance (if applicable to the role)
- Employee discounts and company raffles
- A Strait of Hormuz Relief Allowance of ₱1,000 per month will be provided for the next three (3) months.
- Welcome gift on Day 1
- Opportunity to win a trip to Bali through company programs
- 24/7 financial, legal, and counseling support (up to 4 family members)
- Free telemedicine consultations
- Virtual family events and prize opportunities
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