Lending Collector

NEGOCIO LENDING CORP; Davao del Sur; On-site; PHP 223,200 - 334,800; Full time

Job summary

A financial services company in Davao del Sur is seeking a Loan Collection Officer responsible for collecting overdue loan payments, maintaining accurate records, and building customer relationships. The ideal candidate should have excellent communication skills and strong negotiation abilities. This role also requires some college coursework in business or finance.

Qualifications

• Ability to communicate effectively with borrowers in a professional and empathetic manner.
• Ability to effectively persuade borrowers to make timely payments.
• Experience in resolving conflicts amicably.

Responsibilities

• Contact borrowers to collect overdue loan payments.
• Track all customer interactions and payment histories.
• Communicate effectively with borrowers to develop repayment plans.

Skills

Excellent communication and interpersonal skills

Strong negotiation and persuasion skills

Education

Some college coursework in business, finance, or a related field

Job description

Responsibilities

• Collect loan payments: Contact borrowers via phone, email, or in person to collect overdue loan payments according to established schedules and procedures.
• Maintain accurate records: Track all customer interactions, payment histories, and collection efforts in the company's database or other designated systems.
• Build and maintain customer relationships: Communicate effectively with borrowers, address their concerns, and work with them to develop repayment plans that meet their individual needs while minimizing loan defaults.

Qualifications

• Some positions may require some college coursework in business, finance, or a related field.
• Excellent communication and interpersonal skills: Ability to communicate effectively with borrowers in a professional and empathetic manner, negotiate payment arrangements, and resolve conflicts amicably.
• Strong negotiation and persuasion skills: Ability to effectively persuade borrowers to make timely payments and work with them to develop mutually agreeable repayment plans.