Credit Collectors

Warmth Lien Credit Corp; Las Piñas; On-site; PHP 223,200 - 334,800; Full time

Job summary

A microfinance institution based in the Philippines is looking for a Credit Collector responsible for collecting overdue payments, ensuring timely recovery of loans, and maintaining positive relationships with borrowers. The ideal candidate should have a high school diploma, experience in collections, and possess strong communication and negotiation skills. This position offers opportunities to work independently and meet targets.

Qualifications

• High school diploma or equivalent; degree in finance or related field is a plus.
• Previous experience in collections or microfinance is preferred.
• Strong communication, negotiation, and problem-solving skills.

Responsibilities

• Contact clients to follow up on overdue payments.
• Negotiate repayment plans and resolve payment issues.
• Record and update payment status in the system.
• Maintain accurate records of collections and client interactions.
• Ensure compliance with company policies and legal regulations in collections.
• Provide customer support and guidance on loan terms and repayment options.

Skills

Strong communication skills

Negotiation skills

Problem-solving skills

Education

High school diploma

Degree in finance or related field

Job description

The Credit Collector is responsible for collecting overdue payments from clients, ensuring timely recovery of loans, and maintaining positive relationships with borrowers in a microfinance setting.

Key Responsibilities

• Contact clients to follow up on overdue payments.
• Negotiate repayment plans and resolve payment issues.
• Record and update payment status in the system.
• Maintain accurate records of collections and client interactions.
• Ensure compliance with company policies and legal regulations in collections.
• Provide customer support and guidance on loan terms and repayment options.

Qualifications

• High school diploma or equivalent; degree in finance or related field is a plus.
• Previous experience in collections or microfinance is preferred.
• Strong communication, negotiation, and problem-solving skills.
• Ability to work independently and meet targets.