Lender's Collector

JJ CREDITORS AND LENDERS INC.; Davao del Sur; On-site; PHP 167,400 - 279,000; Full time

Job summary

A local lending firm in Davao del Sur seeks a lender's collector to manage overdue payments from borrowers. Responsibilities include contacting borrowers, negotiating repayment plans, and ensuring compliance with collection laws. A high school diploma and strong communication skills are essential. Previous experience in financial services is preferred.

Qualifications

• A high school diploma or equivalent is generally required.
• Strong verbal and written communication skills are needed.
• Experience in collections or customer service is preferred.

Responsibilities

• Contact borrowers who have missed payments through calls or meetings.
• Negotiate repayment plans while maintaining professionalism.
• Ensure compliance with relevant collection laws.

Skills

Debt Collection

Strong communication skills

Negotiation skills

Customer service

Education

High school diploma or equivalent

Job description

Overview

A lender's collector is responsible for managing and recovering overdue payments from individuals or businesses who have taken out loans. Their role is to ensure borrowers adhere to loan terms and repay outstanding balances. Key duties include:

• Debt Collection: Contacting borrowers who have missed payments through phone calls, emails, or in-person meetings to request repayment.
• Education: A high school diploma or equivalent is generally required. Some positions may prefer candidates with a degree in finance, business, or a related field.
• Experience: Previous experience in collections, customer service, or financial services is often preferred. Experience in negotiating or dealing with overdue accounts is an advantage.
• Communication Skills: Strong verbal and written communication skills to effectively contact borrowers, explain loan terms, and negotiate repayment plans.
• Negotiation Skills: Ability to negotiate payment terms or settlement offers with borrowers while maintaining professionalism and customer rapport.
• Knowledge of Collection Laws: Understanding of relevant laws and regulations, such as the Fair Debt Collection Practices Act (FDCPA), to ensure compliance during the collection process.

Qualifications

• Education: A high school diploma or equivalent is generally required. Some positions may prefer candidates with a degree in finance, business, or a related field.
• Experience: Previous experience in collections, customer service, or financial services is often preferred. Experience in negotiating or dealing with overdue accounts is an advantage.

Important Notices

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