A financial services company in the Philippines is seeking a Collector responsible for following up on overdue loans, negotiating repayment terms, and ensuring timely recovery of outstanding amounts. Candidates should have strong communication and negotiation skills, along with experience in collections or microfinance. This position offers an opportunity to work independently and contribute to the recovery efforts in a microfinance business.
Qualifications
High school diploma or equivalent (degree in finance or related field is a plus).
Previous experience in collections or microfinance is preferred.
Strong communication, negotiation, and problem-solving skills.
Responsibilities
Contact clients to collect overdue payments on loans.
Negotiate repayment plans and resolve payment disputes.
Maintain accurate records of collections and payment statuses.
Assist in loan restructuring and provide clients with payment options.
Ensure compliance with company policies, legal guidelines, and collection protocols.
Report collection progress and challenges to management.
Skills
Communication skills
Negotiation skills
Problem-solving skills
Education
High school diploma or equivalent
Job description
The Collector is responsible for following up on overdue loans, negotiating repayment terms, and ensuring timely recovery of outstanding amounts in a microfinance business.
Key Responsibilities
Contact clients to collect overdue payments on loans.
Negotiate repayment plans and resolve payment disputes.
Maintain accurate records of collections and payment statuses.
Assist in loan restructuring and provide clients with payment options.
Ensure compliance with company policies, legal guidelines, and collection protocols.
Report collection progress and challenges to management.
Qualifications
High school diploma or equivalent (degree in finance or related field is a plus).
Previous experience in collections or microfinance is preferred.
Strong communication, negotiation, and problem-solving skills.
Ability to work independently and meet collection targets.