Leave & Benefits Administration Specialist

iSupport Worldwide; Pasig; Remote; PHP 450,000 - 650,000; Full time

Job summary

iSupport Worldwide is seeking a detail-oriented HR Leave of Absence & Benefits Administration Coordinator to support leave programs and benefits processes across our US operations. The role requires strong organization, discretion with sensitive information, and a service-oriented mindset.

This position focuses on coordinating established processes while escalating complex cases to HR leadership, partnering with HR, Payroll, Benefits, and third-party administrators to ensure accurate

Qualifications

• Minimum 3–5 years of experience in HR Administration, HR Operations, Employee Services, Benefits Administration, or Leave Administration.
• Exposure to FMLA, ADA, Disability Programs, COBRA, or Benefits Administration is preferred.
• Experience supporting employee leave and/or benefits administration processes.
• Experience using an HRIS platform such as Workday, ADP, UKG, Dayforce, Paycom, or similar systems.
• Ability to maintain accurate records in HR, benefits, and leave management systems.

Responsibilities

• Support the administration of employee leave programs across US operations.
• Assist with day-to-day administration of employee benefit programs (medical, dental, vision, life, voluntary plans).
• Respond to routine benefits inquiries and escalate complex matters.
• Assist with COBRA administration and Open Enrollment activities.
• Serve as a primary point of contact for employee questions related to leave and benefits.

Skills

HR Administration

HR Operations

Employee Services

Benefits Administration

Leave Administration

FMLA

ADA

Disability Programs

COBRA

HRIS

Workday

ADP

UKG

Dayforce

Paycom

English communication

Tools

Workday

ADP

UKG

Dayforce

Paycom

Job description

iSupport Worldwide is seeking a detail-oriented HR Leave of Absence & Benefits Administration Coordinator to support leave programs and benefits processes across our US operations. The role requires strong organization, discretion with sensitive information, and a service-oriented mindset.

This position focuses on coordinating established processes while escalating complex cases to HR leadership, partnering with HR, Payroll, Benefits, and third-party administrators to ensure accurate