HR Leave & Benefits Administration Coordinator

iSupport Worldwide; Metro Manila; On-site; PHP 420,000 - 640,000; Full time

Job summary

iSupport Worldwide seeks an HR Leave of Absence & Benefits Administration Coordinator to support leave programs and benefits for our US operations. The role requires discretion, organization, and service orientation in a fast-paced environment.

The candidate will handle leave and benefits administration, compliance support, data management, and escalate complex cases to HR leadership as needed.

Qualifications

• Minimum 3-5 years of experience in HR Administration, HR Operations, Employee Services, Benefits Administration, or Leave Administration.
• Exposure to FMLA, ADA, Disability Programs, COBRA, or Benefits Administration is preferred
• Experience supporting employee leave and/or benefits administration processes
• Experience using an HRIS platform such as Workday, ADP, UKG, Dayforce, Paycom, or similar systems.
• Ability to maintain accurate records in HR, benefits, and leave management systems.
• Excellent verbal and written English communication skills
• Experience supporting U.S.-based employees
• Experience supporting healthcare or senior living organizations

Responsibilities

• Coordinate and administer employee leave programs (FMLA, ADA, STD, LTD, state programs).
• Track leave cases, maintain records, and ensure timely actions.
• Coordinate with HR teams and third-party leave administrators.
• Communicate leave status updates and documentation requirements to employees and managers.
• Administer day-to-day benefits programs (enrollment, life/health/dental, COBRA, voluntary plans).
• Process benefits transactions for new hires, events, changes, and terminations.
• Assist Open Enrollment activities and enrollment reconciliations.
• Provide responsive employee support and confidential handling of sensitive information.
• Escalate complex cases to HR leadership when needed.
• Maintain HRIS and benefits systems data, ensuring audit readiness.

Skills

HR Administration

Leave Management

Benefits Administration

HIPAA/Compliance

U.S. Employee Support

Tools

Workday

ADP

UKG

Dayforce

Paycom

Job description

iSupport Worldwide seeks an HR Leave of Absence & Benefits Administration Coordinator to support leave programs and benefits for our US operations. The role requires discretion, organization, and service orientation in a fast-paced environment.

The candidate will handle leave and benefits administration, compliance support, data management, and escalate complex cases to HR leadership as needed.