Learning Experience Architect

TaskUs; Meycauayan; On-site; PHP 700,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Career growth opportunities

Inclusive culture

Job summary

TaskUs is seeking a Learning Experience Manager in Bulacan to design, develop, and oversee enterprise training initiatives. You will lead the creation and maintenance of training materials, driving campaign-specific programs for Team Leaders and Teammates and ensuring alignment with TaskUs’ broader business objectives.

The role requires at least 5 years in a managerial or supervisory capacity with strong presentation, communication, and interpersonal skills, plus proficiency in Google and MS

Qualifications

• Minimum 5 years in managerial or supervisory roles.
• Excellent presentation and communication skills.
• Ability to work independently and drive projects to completion.
• Proficient in Google and MS Office applications.

Responsibilities

• Design, develop, and maintain training applications aligned with business needs.
• Enforce development team guidelines and processes for training content.
• Initiate and manage site-wide training initiatives and calendar.
• Develop campaign-specific training for Team Leaders and Teammates, including curriculum, training, and evaluation.
• Maintain training materials for all levels of staff and ensure alignment with campaigns and business objectives.
• Identify department and campaign training needs and create materials as required.
• Publish a year-long training calendar with quarterly objectives.
• Plan training policies, tools, and new testing methods to ensure quality standards; collaborate with Operations leadership and US counterparts.

Skills

Leadership

Public speaking

Communication

Interpersonal skills

Project management

Training design

Tools

MS Office

Google apps

Job description

TaskUs is seeking a Learning Experience Manager in Bulacan to design, develop, and oversee enterprise training initiatives. You will lead the creation and maintenance of training materials, driving campaign-specific programs for Team Leaders and Teammates and ensuring alignment with TaskUs’ broader business objectives.

The role requires at least 5 years in a managerial or supervisory capacity with strong presentation, communication, and interpersonal skills, plus proficiency in Google and MS