Learning Associate

Smartrade; Philippines; On-site; PHP 279,000 - 469,000; Full time

Job summary

SmarTrade is seeking a well-spoken Learning Associate to drive client acquisition and manage accounts for a globally recognized client. This role requires strong communication, relationship-building, and a passion for delivering exceptional client services.

Based in Makati, the candidate will handle end-to-end sales, promote products, nurture leads, and support clients with inquiries or technical issues while striving to achieve key performance indicators.

Qualifications

• Handle end-to-end sales and maintain client relationships.
• Promote client's products and services.
• Create and enhance client pool.
• Follow up with leads to drive new business opportunities.
• Assist potential and existing clients with queries and/or technical issues.
• Convert potential leads into clients / accounts.
• Contribute to the team’s business performance by achieving KPIs.
• Recommend changes in products, services and policies by evaluating results and competitive development ideas.
• Internship experience in key account/customer service.
• Enjoy interaction with people and passionate in client services.
• Positive attitude and a strong desire to deliver exceptional results.
• Customer service oriented, a good team player with good communication skills and strong sense of responsibilities.
• Immediate availability or short notice will be an advantage.
• Willing to work in Makati Office

Responsibilities

• Handle end-to-end sales and maintain excellent client relationships.
• Promote client’s products and services to potential customers.
• Create and enhance client pool.
• Follow up with leads to drive new business opportunities.
• Assist potential and existing clients with queries and/or technical issues.
• Convert potential leads into clients / accounts.
• Contribute to the team’s business performance by achieving KPIs.

Skills

Client relationship management

Sales

Communication skills

Teamwork

Positive attitude

Customer service

Education

Non-degree tertiary education

Vocational Diploma

Job description

SmarTrade is looking for a well-spoken and driven Learning Associate to be responsible for client acquisition and managing accounts of one of our globally recognized clients.

Job Description

Requirements

• You will be responsible in handling end-to-end sales and maintain excellent client relationship.


• Promote Client’s products and services to potential customers


• Create and enhance client pool


• Follow up with leads including old leads, to drive new business opportunities


• Assist potential and existing clients with any queries and/or technical issues they encounter


• Convert potential leads into clients / accounts


• Contribute to the team’s business performance by achieving KPIs


• Recommend changes in products, services and policies by evaluating results and competitive development ideas


• Non-degree tertiary education, Vocational Diploma holder or equivalent


• With internship experience in key account/customer service


• Enjoy interaction with people and passionate in client services


• Positive attitude and a strong desire to deliver exceptional results


• Customer service oriented, a good team player with good communication skills and strong sense of responsibilities


• Immediate availability or short notice will be an advantage


• Willing to work in Makati Office