Learning and Development Manager

IHG Hotels & Resorts; Quezon City; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

A leading hotel management company is seeking a Learning and Development Manager to design and implement training programs that enhance employee skills and align with operational strategies. The ideal candidate will have experience in training program development and a background in hospitality. The position is full-time based in Quezon City, Philippines.

Qualifications

• Experience in designing training programs and assessing their effectiveness.
• Strong coordination skills for delivering training programs.
• Ability to identify training needs through various methods.

Responsibilities

• Create learning strategies and design effective training programs.
• Initiate and deliver training programs while following up with participants.
• Monitor and evaluate training attendance and learning transfer.

Job description

Learning and Development Manager

IHG Hotels & Resorts

Join to apply for the Learning and Development Manager role at IHG Hotels & Resorts.

Here are some of the responsibilities of an L&D manager:

• Training program design: Create learning strategies, design training programs, and assess their effectiveness.
• Training delivery: Initiate, coordinate, and deliver training programs, and follow up with participants.
• Training needs analysis: Identify training needs through brainstorming sessions, employee requests, and guest feedback.
• Training program evaluation: Monitor training attendance and enrollment, and assess the transfer of learning to operations.
• Training program alignment: Ensure training programs are aligned with the hotel's operations strategy.
• Training program implementation: Implement and maintain training checklists, and ensure training is consistently delivered.
• Training program support: Provide coaching and guidance to trainers and leaders, and support new hires.
• Training program partnerships: Partner with industry associations, training companies, and academic councils.
• Training program records: Maintain accurate records of training activities and participant information.
• Training program resource library: Develop and manage a central resource library of training materials.
• Talent management: Develop and implement a talent management process, including performance management and colleague mobility.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Other

Industry: Hospitality