Lead Reactivation Specialist - Multi-Channel Recovery & CRM

Sphere Rocket VA US; Philippines; On-site; PHP 526,000 - 1,052,000; Full time

Job summary

Sphere Rocket VA US is seeking a disciplined Inside Sales specialist to manage a recovery pipeline in HubSpot from the Philippines. The role focuses on auditing older leads, pursuing open estimates, and reviving stalled opportunities through calls, SMS, and emails.

You will conduct discovery to identify decision-makers, address hesitations, and surface root causes of stalls, overcoming objections and rescheduling qualified prospects with internal design and sales specialists.

Qualifications

• Experience in outbound phone sales, appointment setting, lead recovery, or inside sales.
• Strong proficiency with CRM software; HubSpot experience preferred for managing deal stages and notes.
• Able to handle objections, stay persistent without being pushy.
• Familiar with VoIP systems (e.g., RingCentral) and multi-channel follow-up across email, phone, and text.
• Self-directed, detail-oriented, and tracks performance against KPIs using recovered opportunities.

Responsibilities

• Manage an assigned recovery pipeline inside HubSpot, auditing older leads, open estimates, and stalled opportunities.
• Execute multi-channel re-engagement cadences across outbound calls, SMS, and emails.
• Conduct discovery to identify decision status, address hesitations, and surface root causes of stall.
• Overcome objections, re-ignite project interest, and reschedule qualified prospects with internal design and sales specialists.
• Set appointment calendar invites and assign actionable follow-up tasks to sales executives inside HubSpot.
• Log detailed conversation notes, update pipeline deal stages, and maintain clean CRM contact records after every touchpoint.
• Identify lost opportunities attributable to inconsistent past follow-up and return viable leads to active sales stages.
• Track and submit performance reports on key metrics, including calls attempted, contacts reached, appointments recovered, and reactivated revenue.

Skills

Outbound sales

Appointment setting

Lead recovery

Inside sales

HubSpot CRM

Objection handling

Multi-channel follow-up

Tools

HubSpot

RingCentral

Job description

Sphere Rocket VA US is seeking a disciplined Inside Sales specialist to manage a recovery pipeline in HubSpot from the Philippines. The role focuses on auditing older leads, pursuing open estimates, and reviving stalled opportunities through calls, SMS, and emails.

You will conduct discovery to identify decision-makers, address hesitations, and surface root causes of stalls, overcoming objections and rescheduling qualified prospects with internal design and sales specialists.