Lead Management Specialist

Eastman Industrial Supply, Inc.; Taguig; On-site; PHP 420,000 - 540,000; Full time

Benefits offered by this job

13th Month Pay

Employee Loan

Pag-Ibig Fund

Paid Holidays

Parental Leave

Sick Leave

Vacation Leave

Job summary

A leading industrial supply company in Metro Manila is seeking a Lead Management Specialist to manage and optimize sales operations. You'll qualify and nurture sales leads, ensuring they progress through the sales pipeline efficiently. Key responsibilities include maintaining CRM data accuracy and providing data-driven insights on lead conversions. The ideal candidate has a Bachelor's degree and at least 2 years of experience in sales support or lead management roles. This full-time position is based in Taguig, offering a dynamic work environment.

Qualifications

• Minimum of 2 years of relevant experience in sales support, lead management, or CRM administration.
• Strong analytical and reporting skills.
• Detail-oriented with strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Experience with CRM systems (Oracle Netsuite, Salesforce, HubSpot, or similar) preferred.
• Data-driven Lead Management Specialist driving lead qualification and CRM excellence and sales pipeline growth.

Responsibilities

• Manage, qualify, and nurture incoming sales leads.
• Maintain and update CRM records.
• Monitor lead sources and conversion rates.
• Maintain and update CRM records.
• Segment leads by industry, location, and sales stage.
• Ensure data accuracy and integrity.
• Follow up with prospects via email and calls.
• Share relevant information and resources.
• Build relationships with warm and cold leads.
• Track lead progress through the pipeline.
• Provide updates and alerts to the sales team.
• Ensure no lead is overlooked.
• Monitor lead sources and conversion rates.
• Recommend strategies to improve lead quality and conversion.
• Provide feedback on lead quality.
• Identify high-performing lead sources.
• Respond to inquiries promptly.
• Schedule reminders and check-ins.
• Ensure timely engagement with prospects.
• Prevent lead drop-off

Skills

Analytical skills

Communication skills

Interpersonal skills

Organizational skills

Time management

Multitasking

Education

Bachelor’s degree in Business Administration, Marketing, Management, or related field

Tools

CRM systems (e.g., Oracle Netsuite, Salesforce, HubSpot)

Salesforce

HubSpot

Job description

Job Description

On-site - Taguig 1-3 Yrs Exp Bachelor Full-time

Government Mandated Benefits

13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays

Parental Leave, Sick Leave, Solo Parent Leave, Special Leave for Women, Unpaid Extended Leave, Vacation Leave

Job Summary

We are seeking a highly organized and data-driven Lead Management Specialist to support and optimize our sales operations. In this role, you will be responsible for managing, qualifying, and nurturing incoming sales leads while maintaining an accurate and well-structured customer database.

You will serve as a key link between the Marketing and Sales teams, ensuring that high-quality leads are properly tracked, followed up on, and efficiently moved through the sales pipeline.

Key Responsibilities

• Screen and evaluate incoming leads
• Prioritize leads based on conversion potential
• Ensure only high-quality opportunities are passed to the sales team

2. Customer Database Management

• Maintain and update CRM records
• Segment leads by industry, location, and sales stage
• Ensure data accuracy and integrity
• Follow up with prospects via email and calls
• Share relevant information and resources
• Build relationships with warm and cold leads
• Track lead progress through the pipeline
• Provide updates and alerts to the sales team
• Ensure no lead is overlooked

5. Data Analysis & Reporting

• Monitor lead sources and conversion rates
• Recommend strategies to improve lead quality and conversion
• Provide feedback on lead quality
• Identify high-performing lead sources

7. Customer Relationship Building

• Respond to inquiries promptly

8. Follow-Up Management

• Schedule reminders and check-ins
• Ensure timely engagement with prospects
• Prevent lead drop-off

Qualifications

Education

• Bachelor’s degree in Business Administration, Marketing, Management, or any related field

Experience

• Minimum of 2 years of relevant experience in sales support, lead management, CRM administration, or a related role
• Strong analytical and reporting skills
• Excellent communication and interpersonal abilities
• Detail-oriented with strong organizational and time management skills
• Experience with CRM systems (e.g., Oracle Netsuite, Salesforce, HubSpot, or similar) preferred
• Ability to multitask and collaborate effectively with cross-functional teams
• Data-driven Lead Management Specialist driving lead qualification, CRM excellence, and sales pipeline growth through strategic nurturing and analysis.

Working Location

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