Lead Generation Representative

Svcph Inc.; Compostela; On-site; PHP 180,000 - 260,000; Full time

Benefits offered by this job

Medical/dental coverage

Life insurance

Annual salary increase

Team outings

Fun working environment

Job summary

Svcph Inc. is seeking a Lead Generation Representative to perform outbound calling and pre-qualification of leads in Cebu City, Philippines. The role focuses on using a script to navigate gatekeepers, gather information, and drive qualified opportunities.

Ideal candidates will have at least 6 months of BPO experience, excellent English skills with a neutral or American accent, and a confident, energetic personality. Night shift availability and strong admin abilities are a plus.

Qualifications

• Clear speaking voice and strong English communication skills.
• Minimum 6 months of BPO experience in one company required.
• Excellent English communication (written and verbal) with neutral or American accent.
• Outbound lead generation or appointment-setting experience preferred.
• Strong customer service and administrative skills with accurate typing.
• Energetic, confident, and results-oriented personality.
• Willing to work full-time night shift.

Responsibilities

• Place outbound calls, navigate gatekeepers using the provided script and pre-qualify leads.
• Provide customers with information on products/services when needed.
• Maintain passion for service in a consultative environment.
• Be results-oriented and strive to meet or exceed goals.

Skills

Clear speaking voice

BPO experience

Excellent English

English with neutral/american accent

Outbound lead generation

Customer service

Administrative skills

Energetic personality

Night shift availability

Tools

Script navigation

Job description

Lead Generation Representative

Company : Svcph Inc. Job Type : Full Time Cebu City Cebu Philippines

Job Description - Lead Generation Representative

Responsibilities

The role is primarily responsible for placing outbound calls and pre-qualifying leads.

• Place outbound calls, navigate Gatekeepers and ask pre-qualifying questions based on a given script.
• Provide customers with information on products/services if needed.
• Be passionate about the service; and enjoy working in a consultative service environment.
• Be results-oriented; and enjoy the challenge of meeting or exceeding goals.

Desired Skills & Knowledge

• Clear speaking voice
• Must have at least 6 months of BPO experience in one company
• Excellent English communication skills both written and verbal
• Must have an excellent command of the English language, with neutral or American accent
• Outbound lead generation or appointment-setting experience preferred
• Strong customer service skills
• Strong administrative skills - accurate typing & spelling is essential to this role
• Energetic, fun and confident personality
• Willing to work full-time night shift

Work Schedule

Night Shift

About the Company

Select VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say, "I work at Select VoiceCom, and think it's a great place to work!" The owners and managers at SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make them beneficial for our employees.

Benefits

• Medical/Dental coverage (HMO) after 1 month* + FREE HMO coverage for 1 dependent after 6 months
• Life insurance program
• Free weekly in-house massage
• Cash incentives of (Php5,000) for successfully referring your friends and relatives to join SVC
• Career development
• Service incentive leave program
• Annual salary increase based on performance
• Fun and family-like working environment
• Quarterly team outing
• Free flowing coffee and hot chocolate
• Cozy sleeping lounge and canteen plus entertainment area
• Excellent office location in Cebu IT Park

*Terms and conditions apply.