Non-Voice Client Engagement Agent

Svcph Inc.; Compostela; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Medical/Dental coverage

Life insurance

In-house massage

Referral incentives

Career development

Service leave

Job summary

Select VoiceCom in Cebu City, Philippines, seeks a Non-Voice Client Engagement Agent to identify prospects on LinkedIn Recruiter, run targeted outreach, and schedule consultations for TES coaches.

The role emphasizes written communication, relationship building, and pipeline management.

Qualifications

• Bachelor's degree preferred.
• Experience using LinkedIn Recruiter or Sales Navigator is preferred.
• Strong written communication and organizational skills are required.
• Proficient in spoken and written English.
• Ability to manage multiple accounts and priorities simultaneously.

Responsibilities

• Identify prospective clients using LinkedIn Recruiter.
• Execute outbound InMail campaigns with approved templates.
• Engage with prospects through written conversations and respond to inquiries.
• Schedule Initial Consultation appointments for TES coaches.
• Maintain records in TES systems and LinkedIn Recruiter.
• Meet productivity metrics for outreach, response rates, and bookings.
• Collaborate with leadership to improve messaging and campaign performance.
• Participate in ongoing training to improve performance and client experience.

Skills

Strong written communication

Organizational skills

English proficiency

Initiative & diligence

Written communication with LinkedIn

Education

Bachelor's degree preferred

Tools

LinkedIn Recruiter

LinkedIn Sales Navigator

Job description

Non-Voice Client Engagement Agent

Company : Svcph Inc. Job Type : Full Time Cebu City Cebu Philippines JobCopilot will tailor your resume and auto-fill the application

Job Description - Non-Voice Client Engagement Agent

Position Summary

The Non-Voice Client Engagement Agent is responsible for identifying prospective clients through LinkedIn Recruiter, executing targeted outreach campaigns, engaging with prospects through written communication, and scheduling appointments for Entrepreneur's Source coaches. This role focuses on written communication, relationship building, and effective pipeline management.

Responsibilities

• Utilize LinkedIn Recruiter to identify and source qualified prospective clients.
• Execute outbound InMail campaigns using approved messaging templates.
• Engage with prospects through written conversations and respond professionally to inquiries.
• Schedule Initial Consultation (IC) appointments for TES coaches using company scheduling tools.
• Maintain accurate records within TES systems and LinkedIn Recruiter.
• Meet or exceed established productivity metrics, including outreach volume, response rates, and appointment bookings.
• Manage multiple coach accounts while ensuring quality and consistency.
• Collaborate with leadership to improve messaging, outreach strategies, and overall campaign performance.
• Participate in ongoing training and continuously seek opportunities to improve performance and client experience.

Qualifications

• Bachelor's degree preferred.
• Minimum one year of experience using LinkedIn Recruiter or LinkedIn Sales Navigator preferred.
• Strong written communication and organizational skills.
• Ability to manage multiple accounts and priorities simultaneously.
• Customer service or sales experience preferred.
• Proficient in spoken and written English.
• Initiative-taking with strong diligence and a willingness to learn.

Company Information

Select VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say, "I work at Select VoiceCom, and think it's a great place to work!" The owners and managers at SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make them beneficial for our employees.

Benefits

• Medical/Dental coverage (HMO) after 1 month* + FREE HMO coverage for 1 dependent after 6 months
• Life insurance program
• Free weekly in-house massage
• Cash incentives of (Php5,000) for successfully referring your friends and relatives to join SVC
• Career development
• Service incentive leave program
• Annual salary increase based on performance
• Fun and family-like working environment
• Quarterly team outing
• Free flowing coffee and hot chocolate
• Cozy sleeping lounge and canteen plus entertainment area
• Excellent office location in Cebu IT Park

*Terms and conditions apply.