Lead Generation Agents

Svcph Inc.; Compostela; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Medical/Dental coverage (HMO) after 1月

Life insurance

Free weekly in-house massage

Referral bonuses

Career development

Service incentive leave

Annual salary increases

Team outings

Free coffee and hot chocolate

Sleeping lounge and canteen

Excellent office location in Cebu IT‑P

Quarterly team outings

Job summary

Svcph Inc. is seeking Lead Generation Agents in Cebu City, Philippines for a full-time night shift role. Agents will place outbound calls, qualify prospects, and provide product/service information while meeting performance targets.

The role requires excellent English, a clear speaking voice, and at least 6 months of BPO experience in one company. Enjoy a supportive environment with career development opportunities.

Qualifications

• Clear speaking voice and neutral/American English accent are required.
• At least 6 months of BPO experience in one company is required.
• Excellent written and verbal English communication is essential.
• Outbound/inbound sales or upselling experience is a plus.
• Strong customer service and administrative skills are needed.
• Energetic, fun, and confident personality is important.
• Willing to work full-time night shift.

Responsibilities

• Place outbound calls and navigate gatekeepers using a given script.
• Provide customers with information on products/services when needed.
• Be results-oriented and aim to meet or exceed targets.

Skills

Clear speaking voice

BPO experience

Excellent English communication

American/neutral accent

Outbound/inbound sales

Customer service

Administrative skills

Energetic and confident

Night shift readiness

Job description

Lead Generation Agents

Company: Svcph Inc. Job Type: Full Time Cebu City Central Visayas Philippines

Responsibilities:

• Place outbound calls, navigate Gatekeepers and ask pre-qualifying questions based on a given script.
• Provide customers with information on products/services if needed.
• Be passionate about the service; and enjoy working in a consultative service environment.
• Be results-oriented; and enjoy the challenge of meeting or exceeding goals.

Desired Skills & Knowledge:

• Clear speaking voice
• Must have at least 6 months of BPO experience in one company
• Excellent English communication skills both written and verbal
• Must have excellent command of the English language, with neutral or American accent
• Outbound/inbound sales or upselling experience preferred
• Strong customer service skills
• Strong administrative skills accurate typing & spelling is essential to this role.
• Energetic, fun and confident personality
• Willing to work full-time night shift

Work Schedule: Night Shift

Select VoiceCom is an American and Australian owned company providing BPO services from its offices in Cebu IT Park. We recently celebrated our 16th Anniversary. While our main goal is to provide first class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say "I work at Executive Boutique/Select VoiceCom and think its a great place to work!".

The owners and managers at SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make it beneficial for our employees.

Enjoy the following benefits:

• Medical/Dental coverage (HMO) after 1 month* + FREE HMO coverage for 1 dependent after 6 months
• Life insurance program
• Free weekly in-house massage
• Cash incentives of (Php5,000) for successfully referring your friends and relatives to join SVC
• Career development
• Service incentive leave program
• Annual salary increase based on performance
• Fun and family-like working environment
• Quarterly team outing
• Free flowing coffee and hot chocolate
• Cozy sleeping lounge and canteen plus entertainment area
• Excellent office location in Cebu IT Park

*Terms and conditions apply.