Kiosk Customer Experience Champion

Globe Telecom; Pateros; On-site; PHP 167,000 - 257,000; Full time

Job summary

Globe Telecom is seeking a front-facing associate to manage daily kiosk operations, promote digital channels, and deliver exceptional customer service. You will handle inventory, demonstrate products, assist walk-in customers, and ensure accurate cashiering and timely documentation submission.

A focus on meeting sales targets and maintaining a clean, compliant workspace is required. The role involves interacting with customers across multiple Globe products and services, supporting after-sales

Qualifications

• Experience in delivering quality customer service.
• Proven ability to meet sales targets and upsell products.
• Familiarity with cashiering and basic POS operations.

Responsibilities

• Manage day-to-day operations of Globe kiosks.
• Promote digital channels and manage inventory to hit sales targets.
• Assist walk-in subscribers with concerns and inquiries; demonstrate products and services.
• Process documents, handle payments, and ensure timely posting to Credit Library.
• Maintain clean and compliant workstation and adhere to 5S standards.

Skills

Customer Service

Sales Target Achievement

Cashiering

Job description

Globe Telecom is seeking a front-facing associate to manage daily kiosk operations, promote digital channels, and deliver exceptional customer service. You will handle inventory, demonstrate products, assist walk-in customers, and ensure accurate cashiering and timely documentation submission.

A focus on meeting sales targets and maintaining a clean, compliant workspace is required. The role involves interacting with customers across multiple Globe products and services, supporting after-sales