KEY ACCOUNTS SPECIALIST

Market Reach Int’l Resources Corp.; Metro Manila; On-site; PHP 420,000 - 660,000; Full time

Job summary

Market Reach Int'l Resources Corp. in Metro Manila is seeking a diligent Key Accounts Specialist to manage and grow relationships with major clients, coordinate orders and deliveries, and provide after-sales support.

You will work with logistics, finance and customer service teams to optimize profitability and ensure SLAs are met. The role requires strong analytical and communication skills, plus a Bachelor’s degree in a related field.

Qualifications

• Strong analytical skills to interpret data and monitor account performance.
• Excellent written and verbal communication with clients and stakeholders.
• Basic to intermediate finance knowledge for pricing and profitability.
• Customer service mindset to address inquiries and resolve issues promptly.
• Account management experience with multiple key accounts.
• Experience in FMCG, logistics or distribution is advantageous.
• Bachelor's degree in Business, Marketing, Finance, or related field.
• Proficiency in MS Office and familiarity with CRM systems.
• On-site work capability in Metro Manila.

Responsibilities

• Manage and nurture relationships with key clients to ensure satisfaction and growth.
• Coordinate orders, deliveries and after-sales support to meet SLAs.
• Monitor account performance and prepare sales and financial reports.
• Resolve client issues promptly and align internal teams accordingly.
• Collaborate with logistics, finance and customer service for profitability.
• Forecast demand, maintain accurate records and support strategic initiatives.

Skills

Analytical skills

Communication skills

Account management

Cross-functional collaboration

MS Office

CRM familiarity

Education

Bachelor's degree in Business/Marketing/Finance

Tools

MS Office

CRM systems

Job description

Company Description

Market Reach Int'l Resources Corp. is a global FMCG logistics and supply partner that delivers quality consumer products within arm's reach to customers around the world. Since its beginnings in 2008 as a small business, the company has grown into a trusted provider for some of the largest brands in the fast-moving consumer goods industry. Market Reach has cultivated relationships with over 60 trading partners, managing more than 5,000 SKUs and distributing across four continents. Operations are supported by four international offices, enabling efficient, reliable supply chain solutions for partners and clients. The company is focused on long-term partnerships, operational excellence, and consistent delivery of quality goods.

Role Description

The Key Accounts Specialist is a full-time, on-site role based in Metro Manila. This role is responsible for managing and nurturing relationships with key clients, ensuring timely coordination of orders, deliveries, and after-sales support. Day-to-day tasks include monitoring account performance, preparing sales and financial reports, resolving client issues, and aligning internal teams to meet service level agreements. The Key Accounts Specialist will collaborate with logistics, finance, and customer service teams to optimize account profitability and operational efficiency, while identifying opportunities for account growth. The role also involves maintaining accurate records, forecasting demand, and supporting strategic initiatives that strengthen client partnerships.

Qualifications

• Strong analytical skills to interpret data, monitor account performance, and support decision‑making.
• Excellent communication skills for coordinating with clients and internal stakeholders, both written and verbal.
• Basic to intermediate finance skills to understand pricing, margins, and account profitability.
• Customer service skills to address inquiries, resolve issues promptly, and maintain high client satisfaction.
• Account management skills to handle multiple key accounts, build long‑term relationships, and support growth initiatives.
• Bachelor's degree in Business, Marketing, Finance, or a related field, or equivalent practical experience.
• Experience in FMCG, logistics, distribution, or a related industry is an advantage.
• Proficiency in MS Office or similar productivity tools; familiarity with CRM systems is beneficial.
• Ability to work on-site in Metro Manila, manage priorities in a fast‑paced environment, and collaborate in cross‑functional teams.