Key Account Specialist

Ace Promotion & Marketing Corporation; Philippines; On-site; PHP 420,000 - 700,000; Full time

Benefits offered by this job

Performance-based incentives

Sales commissions

Job summary

Ace Promotion & Marketing Corporation is seeking a driven Key Account Manager to manage HoReCa portfolios in the Philippines. You will grow revenue by building relationships with hotels, restaurants, cafés, and bars, and by identifying new business opportunities.

Responsibilities include negotiating terms, coordinating with internal teams, ensuring product availability, and driving sales initiatives to meet targets while delivering exceptional customer service.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Hospitality Management or related field.
• 1-5 years in Key Account Management, B2B Sales or Business Development, preferably HoReCa/FMCG/hospitality.
• Excellent negotiation, communication, presentation and relationship-building skills.
• Willing to travel for customer visits and meetings.

Responsibilities

• Manage and grow a portfolio of HoReCa key accounts to achieve sales and profitability targets.
• Identify and develop new business opportunities within hotels, restaurants, cafés, bars, catering companies, and other foodservice establishments.
• Build and maintain strong relationships with key decision-makers and business partners.
• Negotiate sales agreements, pricing, and terms in line with company policies.
• Conduct regular client visits to understand customer needs and recommend products and solutions.
• Ensure product availability, visibility, and effective merchandising across assigned accounts.
• Collaborate with HoReCa clients to develop sales initiatives and promotional activities.
• Coordinate with Sales, Marketing, Supply Chain, and Customer Service for timely order fulfillment and support.
• Monitor customer performance, market trends, and competitor activity to identify growth opportunities.
• Prepare sales forecasts, account plans, and regular performance reports.
• Resolve customer concerns promptly and maintain high customer satisfaction.
• Represent the company at industry events, trade shows, and product launches.

Skills

Negotiation

Communication

Presentation

Relationship-building

Education

Bachelor's degree in Business Administration, Marketing, Hospitality Management

Tools

CRM software

Microsoft Office

Job description

• Manage and grow a portfolio of HoReCa key accounts to achieve sales and profitability targets.
• Identify and develop new business opportunities within hotels, restaurants, cafés, bars, catering companies, and other foodservice establishments.
• Build and maintain strong relationships with key decision-makers and business partners.
• Negotiate sales agreements, pricing, and commercial terms in accordance with company policies.
• Conduct regular client visits to understand customer needs and recommend appropriate products and solutions.
• Ensure product availability, visibility, and effective merchandising across assigned customer accounts.
• Collaborate closely with HoReCa clients to develop sales initiatives, promotional activities, and business growth opportunities.
• Coordinate with internal teams, including Sales, Marketing, Supply Chain, and Customer Service, to ensure timely order fulfillment and excellent customer support.
• Monitor customer performance, market trends, competitor activities, and industry developments to identify opportunities for growth.
• Prepare sales forecasts, account plans, and regular performance reports.
• Resolve customer concerns promptly and maintain a high level of customer satisfaction.
• Represent the company at industry events, trade shows, product launches, and customer meetings.

Key Responsibilities

• Manage and grow a portfolio of HoReCa key accounts to achieve sales and profitability targets.
• Identify and develop new business opportunities within hotels, restaurants, cafés, bars, catering companies, and other foodservice establishments.
• Build and maintain strong relationships with key decision-makers and business partners.
• Negotiate sales agreements, pricing, and commercial terms in accordance with company policies.
• Conduct regular client visits to understand customer needs and recommend appropriate products and solutions.
• Ensure product availability, visibility, and effective merchandising across assigned customer accounts.
• Collaborate closely with HoReCa clients to develop sales initiatives, promotional activities, and business growth opportunities.
• Coordinate with internal teams, including Sales, Marketing, Supply Chain, and Customer Service, to ensure timely order fulfillment and excellent customer support.
• Monitor customer performance, market trends, competitor activities, and industry developments to identify opportunities for growth.
• Prepare sales forecasts, account plans, and regular performance reports.
• Resolve customer concerns promptly and maintain a high level of customer satisfaction.
• Represent the company at industry events, trade shows, product launches, and customer meetings.

Required Qualifications

• Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field.
• At least 1-5 years of experience in Key Account Management, B2B Sales, or Business Development, preferably within the HoReCa, FMCG, foodservice, beverage, or hospitality industry.
• Excellent negotiation, communication, presentation, and relationship-building skills.
• Strong understanding of online ordering platforms, digital sales channels, and the evolving digital landscape within the HoReCa industry.
• Proven ability to identify new business opportunities, negotiate sales agreements, ensure product availability and visibility, collaborate effectively with HoReCa clients, and consistently achieve sales targets.
• Proficient in Microsoft Office and CRM software.
• Willing to travel for customer visits and business meetings.

Compensation & Benefits

• Attractive performance-based incentives and sales commissions.
• Other company benefits in accordance with company policies.