Key Account Manager

Human Nature; Quezon City; On-site; PHP 600,000 - 900,000; Full time

Job summary

Human Nature is seeking a proactive Key Account Manager in Metro Manila / Quezon City to grow the business within key accounts while upholding retail fundamentals and the company’s values.

You will coordinate with internal teams to ensure on-time delivery, secure in-store displays, and deploy strategic activities to expand our presence across doors and e-commerce platforms. Willingness to travel for key accounts is required.

Qualifications

• Experience in FMCG handling major accounts, modern trade, and retail customers.
• Strong execution and attention to detail; able to drive in-store initiatives.
• Willingness to travel to Metro Manila accounts and Quezon City office days.

Responsibilities

• Ensure retail fundamentals are adhered to consistently.
• Enlist new products, promos, and in-store initiatives on-shelf.
• Secure primary and secondary displays at all times.
• Coordinate with Order Fulfillment, Logistics, and Warehouse for on-time delivery.
• Plan strategic activities to grow Human Nature in assigned accounts.
• Expand presence into new doors or channels, including e-commerce platforms.
• Engage regularly with accounts to build business relationships.

Skills

FMCG experience

Key account management

Retail execution

MS Excel

Tools

MS Office

Job description

Key Account Manager

The qualified Key Accounts Manager will be responsible for growing the Human Nature business within their assigned key accounts while maintaining their retail fundamentals and successfully advocating for Human Nature's vision, mission, and values.

Responsibilities:

• Ensuring that the retail fundamentals are adhered to consistently
• Timely enlistment and on-shelf availability of new products, promos, and other in-store initiatives
• Ensuring primary and secondary displays are secured at all times
• Coordinating with internal partners (Order Fulfillment Group, Logistics, Warehouse) to ensure on-time delivery
• Planning strategic activities and initiatives that will grow Human Nature in the account
• Expand Human Nature's presence and business in the account via expansion into new doors or other relevant channels within the channel (e.g., the e-commerce platform of the account)
• Ensuring regular engagement with the account to further build business and relationships

Qualifications:

• Experience in FMCG handling major accounts, modern trade, and retail customers for at least 3 years
• Must be action and detail-oriented, with an eye and passion for excellence
• Must be flexible, possessing good interpersonal skills, and have a friendly personality to fit with our team
• Must possess leadership skills to lead the tri-partite team in ensuring perfect and consistent execution across doors
• Comfortable with MS Office, especially MS Excel
• Organization & time-management skills
• Good to excellent written skills
• Applicant must be willing to travel often to key accounts in Metro Manila and go to Quezon City as needed for office days.