Key Account Manager

Northgate Technologies Inc.; Quezon City; On-site; PHP 650,000 - 900,000; Full time

Job summary

Northgate Technologies Inc. is seeking a Key Account Manager in the Philippines to manage strategic relationships with key clients and drive sales to meet revenue targets.

The role combines strategic account planning with active selling, coordinating with internal teams to deliver tailored solutions and ensure high-quality service.

You will identify new opportunities, prepare proposals, negotiate terms, and track performance against targets.

Qualifications

• Strong written and spoken English and Filipino.
• Experience in sales, selling, and prospecting clients.
• Self-motivated with ability to manage workload and meet deadlines.

Responsibilities

• Build and maintain long-term relationships with key clients; be their primary contact.
• Develop strategic account plans to grow revenue and satisfaction.
• Assess client needs and goals to propose effective solutions.
• Coordinate with Sales, Operations, Marketing, Finance to deliver on time.
• Resolve client issues promptly to maintain trust and retention.
• Identify opportunities within accounts for upselling and cross-selling.
• Drive active selling with product pitches and client meetings.
• Prepare proposals, negotiate pricing and terms, close deals.
• Hit monthly/quarterly sales targets; generate leads and new accounts.
• Track account performance, forecasts, and key metrics; report to management.
• Monitor market trends and competitors to spot opportunities or risks.

Skills

English

Filipino

Sales

Prospecting

Job description

The Key Account Manager is responsible for managing and growing relationships with key clients while actively driving sales to achieve revenue targets. This role combines strategic account management with direct selling activities, ensuring clients receive high-quality service and tailored solutions that support business growth.

JOB DESCRIPTIONS:

• Build and maintain strong, long-term relationships with key clients; serve as their primary point of contact.
• Develop strategic account plans to grow revenue and improve client satisfaction.
• Understand client needs, challenges, and goals to propose effective solutions.
• Coordinate with internal teams (Sales, Operations, Marketing, Finance) to deliver products and services on time and according to client expectations.
• Resolve client issues promptly to maintain trust and retention.
• Identify new business opportunities within existing accounts and pursue upselling and cross-selling initiatives.
• Drive active selling by presenting products/services, conducting client meetings, and delivering sales pitches.
• Prepare proposals, negotiate pricing and contract terms, and close sales deals.
• Achieve monthly and quarterly sales targets through proactive selling strategies. Generate leads and open new accounts when opportunities arise.
• Track account performance, sales forecasts, and key metrics; prepare regular reports for management.
• Monitor market trends, competitor activities, and industry changes to identify new opportunities or risks.

Skills:

• Proficient in writing / speaking English & Filipino language
• Knowledge in sales/selling & prospecting clients
• Self-motivated to prioritize and manage workload while meeting deadlines