Key Account Manager

Wordtext Systems Incorporated; Baguio; On-site; PHP 600,000 - 900,000; Full time

Job summary

Wordtext Systems Incorporated in the Philippines (Baguio) seeks a seasoned sales professional to expand partner-driven opportunities. You will build and manage relationships with distributors and end-users, develop account plans, and collaborate with product, marketing, and operations teams to deliver on sales targets.

The role emphasizes strong relationship-building, knowledge of IT products, and proactive program development to drive revenue through the reseller channel.

Qualifications

• University or bachelor’s degree in business/marketing/technology preferred.
• Typically, 3-5 years of selling experience at partner level, experience in selling to end-user account is a plus.
• Experience developing positive relationships and solving customer problems.
• Experience developing account plans.
• Proven track record.

Responsibilities

• Study and learn Commercial Consumer products and Solutions.
• Acquire basic understanding of other WSI offerings (Solutions, Enterprise, and Services) and look out for potential opportunities.
• Collaborate with product and services team in catering to the reseller and customer requirements.
• Liaise with operations team to ensure smooth processing of customer orders, payments, and aftersales requests. Deliver monthly sales target.
• External: Regular partner engagement to ensure business opportunities are captured, and customer concerns are addressed in a timely manner.
• Develop strong relationships with reseller key stakeholders. End-to-end partner engagement: Retail: Order creation and processing, program execution, and sell-out & inventory monitoring. Commercial: BOM creation, POCs, pricing, order processing and end user delivery.
• Initiate regular customer product and program updates together with the WSI product and marketing teams.
• Proactively develop customized programs to optimize sales.
• Conduct regular business reviews with the partners.
• Collaborate with resellers in providing timely and accurate sales forecasts.
• Retail: Assess sales offtake and inventory.
• Commercial: Funnel management.

Skills

IT industry knowledge

Distributor operations

Channel/partner sales

Strategic relationships

Team collaboration

Pipeline management basics

Education

Bachelor’s degree in business/marketing/technology

Job description

We are hiring for EXPANSION.

Qualifications:

Education and Experience Required

• University or bachelor’s degree in business/marketing/technology preferred.

• Typically, 3-5 years of selling experience at partner level, experience in selling to end-user account is a plus.

• Experience developing positive relationships and solving customer problems.

• Experience developing account plans.

• Proven track record.

Knowledge and Skills

• Understanding of the IT industry, competing vendors, and the channel, including competitive positioning

• Understanding of distributor organization & operations.

• Understanding of a I.T. Retails and Solutions products and solutions. Able to articulate other products in the WSI portfolio.

• Effectively sells WSI offerings by building strategic relationships with partner contacts and leveraging on programs.

• Team player: effectively collaborates with others to ensure coordinated, efficient account management.

• Understanding of pipeline management basics and ability to explain benefits to partners

Duties and Responsibilities:

Internal :

• Study and learn Commercial Consumer products and Solutions.

• Acquire basic understanding of other WSI offerings (Solutions, Enterprise, and Services) and look out for potential opportunities.

• Collaborate with product and services team in catering to the reseller and customer requirements.

• Liaise with operations team to ensure smooth processing of customer orders, payments, and aftersales requests. Deliver monthly sales target.

• Provide timely customer feedback to ensure a speedy response.
  Propose programs tailored to his/her set of accounts.
  External:

• Regular partner engagement to ensure business opportunities are captured, and customer concerns are addressed in a timely manner.

• Develop strong relationships with reseller key stakeholders.
  End-to-end partner engagement: o Retail: Order creation and processing, program execution, and sell-out & inventory monitoring. o Commercial: BOM creation, POCs, pricing, order processing and end user delivery.

• Initiate regular customer product and program updates together with the WSI product and marketing teams.

• Proactively develop customized programs to optimize sales.

• Conduct regular business reviews with the partners.

• Collaborate with resellers in providing timely and accurate sales forecasts.

• Retail: Assess sales offtake and inventory.

• Commercial: Funnel management.