Key Account Management Specialist

Fuso Corporation; Laguna; On-site; PHP 450,000 - 650,000; Full time

Job summary

Fuso Corporation is seeking a Key Account Management Specialist to actively promote aftersales services and parts across Luzon, Visayas, and Mindanao. The role involves regular visits to fleet accounts, monitoring performance, and preparing promotional programs for fleet customers.

The ideal candidate should have strong customer handling skills, automotive knowledge, and proficiency in Microsoft Office, with adeptness in system applications and presentations. Travel up to 50% is expected.

Qualifications

• Customer handling with good rapport; strong communication.
• Knowledge of automotive technicalities.
• Proficient in Microsoft Word, PowerPoint, and Excel.
• Familiarity with system applications; strong presentation skills.

Responsibilities

• Visit 6-8 fleet accounts weekly to promote aftersales services and parts.
• Monitor fleet performance and dealer penetration.
• Prepare aftersales programs and parts promos for fleet customers.
• Oversee National Service Program for fleet customers.
• Support direct service operations and customers.
• Prepare monthly fleet penetration reports and weekly activity reports.

Skills

Customer handling

Automotive technicalities

Microsoft Applications

System applications

Presentation skills

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Job description

Job Description

Key Account Management Specialist will be in-charge of the following:

ROLE AND RESPONSIBILITIES

• Regularly visit at least 6-8 fleet accounts per week to promote aftersales: service and parts sales in Luzon, Visayas and Mindanao.
• Monitor fleet performance and dealer business penetration.
• Prepare aftersales service, program, and parts promos for fleet customers.
• Promotion of CSP Programs to dealer and customers the (e.g., afterales service, program and parts promo)
• Prepare Fleet Account penetration report on a Monthly basis.
• Prepare Fleet Account activities report on a Weekly basis.
• Overseeing the National Service Program of Fleet Customers.
• Overseeing the Direct Service Operations and its customers.
• Perform other task that may be assigned by the superior.

REQUIRED SKILLS

• Customer Handling – Good rapport making skills.
• Must be knowledgeable in Automotive Technicalities.
• Knowledgeable in Microsoft Applications (Word, Powerpoint, Excel)
• Knowledgeable in System Application Program
• Good Presentation Skills

Job Types: Full-time, Permanent

Experience:

• Service Advisor: 2 years (Preferred)
• Cadet Engineer: 2 years (Preferred)
• Technician: 2 years (Preferred)

Willingness to travel:

• 50% (Preferred)