Key Account Executive

Private Advertiser; Santo Niño 1st; On-site; PHP 40,000 - 70,000; Full time

Job summary

Private Advertiser is seeking a seasoned Key Account Manager in the Philippines to develop relationships with key clients, drive growth, and coordinate across marketing, purchasing, and logistics. You will lead a merchandiser team, plan product launches, and optimize account strategies with data-driven insights.

The role requires 3+ years in FMCG/Modern Trade, excellent communication, and robust negotiation and leadership abilities.

Qualifications

• Diploma or degree in Sales, Marketing, Business Administration or related field.
• Minimum 3 years of relevant experience in FMCG/Modern Trade.
• Proven experience in key account management.
• Proficient in Microsoft Office and CRM software.
• Ability to build rapport with key clients and handle multiple accounts.
• Strong negotiation and leadership skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Develop and sustain strong relationships with key clients by understanding their needs and proposing solutions.
• Develop and execute strategic account plans to drive growth and maximize revenue from key accounts.
• Act as main point of contact between key clients; address inquiries, resolve issues and identify upsell opportunities.
• Coordinate with marketing, purchasing and logistics to meet client expectations.
• Negotiate contract renewals and pricing; ensure mutually beneficial terms.
• Lead a team of merchandisers to ensure work effectiveness and meet deadlines.
• Plan and implement new product launching activities.
• Monitor KPIs and account metrics to drive continuous improvement.
• Analyse industry trends and adjust strategies to maintain competitive advantage.

Skills

Relationship management

Strategic account planning

Negotiation

Leadership

Communication

Education

Sales/Marketing/Business degree

Tools

CRM software

Microsoft Office

Job description

Duties and Responsibilities:

• Develop and sustain strong relationships with key clients by understanding their needs and continuously proposing solutions that ensure satisfaction of products and services

• Develop and execute strategic account plans to drive growth and maximize revenue from key accounts

• Act as the main point of contact between key clients by addressing their inquiries, resolving issues and proactively identifying opportunities for upselling and cross-selling

• Communicate and collaborate with the marketing, purchasing and logistics departments to meet client expectations

• Negotiate contract renewals and pricing agreements, ensure mutually beneficial terms for both the company and key clients

• Meet established deadlines for the submission of promotion plans

• Assist and resolve any enquiries and issue arising from customers and deal with complaints to maintain trust

• Lead a team of merchandisers to ensure work effectiveness

• Plan and implement new product launching activities

• Analyse competitor activities and market dynamics, adjust account strategies accordingly to maintain a competitive advantage

• Keep track of Key Performance Indicators (KPIs) and key account metrics, using data-driven insights to measure success and drive continuous improvement

• Stay updated with industry trends and market developments, analyse and implements plans to meet evolving requirements

• Prepare regular reports of sales progress and forecasts

• To perform any other duties as and when assigned

Job Requirements:

• At least diploma / degree in Sales, Marketing, Business Administration or a related field

• Minimum 3 years of relevant experience in FMCG / Modern Trade

• Proven experience in key account management

• Proficient in all Microsoft Office Applications as well as CRM software

• The ability to build rapport with key clients

• The ability to handle multiple client accounts

• Strong negotiation and leadership skills

• Excellent communication and interpersonal skills