Key Account Representative

EC Org Dev Services Inc.; Mandaluyong; On-site; PHP 390,600 - 558,000; Full time

Job summary

A professional services company in Metro Manila is seeking an experienced professional for Account Management. The role focuses on maintaining relationships with modern trade partners, executing sales plans, and collaborating across departments to achieve company goals. Ideal candidates should have a bachelor's degree and 2–4 years of relevant experience, particularly in the FMCG or retail sector.

Qualifications

• 2–4 years of experience in key account management, preferably in the FMCG or retail industry.
• Proven experience handling modern trade clients is highly desirable.
• Willingness and ability to travel for account visits and field execution.

Responsibilities

• Maintain strong working relationships with modern trade partners.
• Execute monthly and quarterly sales plans aligned with company goals.
• Collaborate with supply chain and demand planning teams for accurate forecasting.
• Plan and coordinate in-store promotions and activations.

Skills

Negotiation skills

Interpersonal communication

Analytical skills

Education

Bachelor’s degree in Business Administration, Marketing, or a related field

Tools

MS Excel

PowerPoint

Job description

1. Account Management

• Maintain strong working relationships with modern trade partners (e.g., supermarkets, hypermarkets, convenience store chains).
• Ensure proper account coverage and service levels.
• Address account issues promptly to maintain customer satisfaction.

2. Sales Execution

• Execute monthly and quarterly sales plans aligned with company goals.
• Monitor sales performance and implement corrective actions as needed.
• Negotiate and implement promotional activities with key customers.

3. Forecasting & Inventory

• Collaborate with supply chain and demand planning teams for accurate forecasting.
• Ensure optimal stock levels at store and warehouse locations.
• Track and minimize stock-outs or overstocking.

4. Promotions & Merchandising

• Plan and coordinate in-store promotions and activations with modern trade partners.
• Monitor the effectiveness of trade promotions.
• Ensure planogram compliance and merchandising standards are met in all outlets.

5. Reporting & Analysis

• Prepare regular reports on sales performance, promotional results, and market trends.
• Analyze sales data to identify growth opportunities and areas for improvement.
• Monitor competitor activities within the modern trade channel.

6. Cross-functional Coordination

• Collaborate with marketing, trade marketing, finance, and logistics teams to fulfill customer requirements.
• Align execution with brand strategies while customizing for key accounts.

Key Performance Indicators (KPIs)

• Sales volume and revenue growth in key accounts.
• Execution rate of promotions and planograms.
• Customer satisfaction and strength of relationships.
• Stock availability and inventory turnover.
• Accuracy of sales forecasting.

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 2–4 years of experience in key account management, preferably in the FMCG or retail industry.
• Proven experience handling modern trade clients is highly desirable.
• Strong negotiation, communication, and interpersonal skills.
• Analytical mindset with proficiency in MS Excel and PowerPoint.
• Willingness and ability to travel for account visits and field execution.