Junior Training Coach — Build Programs & Lead Teams

Ameritel BPO Services; Angeles; On-site; PHP 253,890 - 304,110; Full time

Benefits offered by this job

Fixed Schedule

Paid holidays

Christmas and New Year Break

Perfect Attendance Bonus

Job summary

A leading BPO company in Pampanga is seeking a motivated Junior Program Trainer. You will assist in developing and delivering training programs across various departments, providing a great opportunity for professional growth. Responsibilities include training on communication practices, preparing training materials, and developing monitoring systems to ensure effective performance. Ideal candidates have BPO experience and strong leadership and communication skills, with a generous compensation package including scheduled weekends off and holiday breaks.

Qualifications

• At least 1 year of BPO experience with at least 6 months in a support role.
• Ability to multitask and manage time efficiently.
• Excellent leadership and management skills.

Responsibilities

• Train trainees on effective telephone contact.
• Collaborate to identify training needs.
• Prepare training materials like summaries and presentations.
• Develop monitoring systems for employee performance.

Skills

Time management

Leadership

Mentoring

Communication skills

Analytical skills

Job description

A leading BPO company in Pampanga is seeking a motivated Junior Program Trainer. You will assist in developing and delivering training programs across various departments, providing a great opportunity for professional growth. Responsibilities include training on communication practices, preparing training materials, and developing monitoring systems to ensure effective performance. Ideal candidates have BPO experience and strong leadership and communication skills, with a generous compensation package including scheduled weekends off and holiday breaks.