Junior Mortgage Processor

NightOwl Consulting Philippines Inc.; Philippines; On-site; PHP 335,000 - 502,000; Full time

Benefits offered by this job

Above market salary

HMO for principal and two dependents

Government-mandated benefits

Performance-based incentives

Quarterly company events

In-depth training for career growth

Great company culture and HR support

1,000 PHP de minimis

Equipment and software provided

Job summary

NightOwl Consulting Philippines Inc. is seeking a Mortgage Processor to support loan administration. You will review incoming files, perform file setup, and coordinate with the Pre-Approval team to ensure documentation is complete and accurate in Encompass.

Experience with mortgage processes and Encompass is highly valued. The role emphasizes attention to detail, communication, and timely handling of file milestones to prevent delays.

Qualifications

• Mortgage industry experience is required.
• Encompass experience is a plus.
• Must have experience with order outs and calling third parties.
• Familiar with using office applications.
• Proficient communication skills are essential.
• Demonstrates a great personality and team fit.
• Finance and accounting experience is a plus.

Responsibilities

• Track Lead Notes received from LO (Loan Officer).
• Monitor incoming App Submitted emails and align Encompass files with LO Lead Notes.
• Review File Set-up when App & Docs are received; order credit and organize docs in Encompass.
• Send files to the Pre-Approval team when sufficient docs exist.
• Run DU/LP and order appraisals as needed (if no PIW/ACE).
• Send client needs list after initial file review.
• Send client needs list after Preapproval review.
• Obtain correct EOI, VOE, and HOA docs as requested by LOA/Processor.
• Ensure documents are correct at funding time to avoid delays.
• Maintain a tracker of all files to prevent slips.

Skills

Mortgage industry experience

Encompass experience

Order outs & calling third parties

Office applications

Proficient communication

Great personality

Finance & accounting experience

Tools

Encompass

Job description

Description

Encompass experience is a plus

• Track Lead Notes received from LO (Loan Officer)
• Monitor incoming "App Submitted" emails, and set up the Encompass files to align with LO Lead Notes
• Complete "File Set-up" review when App & Docs are received from the client. Includes ordering credit, organizing docs in Encompass, correcting obvious errors on the client app, etc
• Send files to the Pre-Approval team when we have sufficient docs for them to complete their review.
• Run DU/LP and Order appraisals when needed (if no PIW/ACE)
• Send client needs list after the Preapproval team completes their review
• Obtain correct EOI, VOE's, and HOA docs when requested from LOA/Processor
• Ensure that EOI and other documents are correct at the time of funding to avoid funding delays
• Maintain a tracker of all files on their desk, including what is outstanding on each file, to ensure that no file slips through the cracks.

Department: Operations

Location: Client

Compensation: ₱30,000 - ₱45,000 / month

Description

MUST HAVE MORTGAGE EXPERIENCE

You will review incoming files, complete order-outs, and be an all-around supportive team member to ensure that other teammates are able to focus effectively on their primary responsibilities.

Encompass experience is a plus

• Track Lead Notes received from LO (Loan Officer)
• Monitor incoming "App Submitted" emails, and set up the Encompass files to align with LO Lead Notes
• Complete "File Set-up" review when App & Docs are received from the client. Includes ordering credit, organizing docs in Encompass, correcting obvious errors on the client app, etc
• Send files to the Pre-Approval team when we have sufficient docs for them to complete their review.
• Run DU/LP and Order appraisals when needed (if no PIW/ACE)
• Send client needs list after initial file review
• Send client needs list after the Preapproval team completes their review
• Obtain correct EOI, VOE's, and HOA docs when requested from LOA/Processor
• Ensure that EOI and other documents are correct at the time of funding to avoid funding delays
• Maintain a tracker of all files on their desk, including what is outstanding on each file, to ensure that no file slips through the cracks.

Skills, Knowledge and Expertise

• Mortgage industry experience is required
• Encompass experience is a plus
• Must have experience with order outs and calling third parties
• Familiar with using office applications
• Proficient communication skills
• Great personality
• Finance and accounting experience is a plus

Benefits

• Above market salary
• HMO for principal and two dependents
• Government-mandated benefits
• Performance-based Incentives
• Quarterly Company Events
• In-depth training for career growth
• Great Company Culture and HR experience
• 1,000 PHP De Minimis
• Equipment and software provided