Junior IT Support & Systems Specialist (Midshift)

Elka Asenso Outsourcing Inc

Cebu City

On-site

PHP 290,000 - 424,000

Full time

7 days ago

Be an early applicant

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Competitive salary

HMO day-one for you and one dependent

Training and career development

Team social events

Fixed weekends off + holidays

Job summary

5 ELK is seeking a motivated Junior IT Associate to join our IT team and keep our systems running smoothly. This office-based role operates on a midshift: 1:00 PM - 10:00 PM, Monday to Friday, with weekends off.

You’ll handle first-line IT support for our internal team and clients, troubleshoot issues, and help keep networks and assets well-documented. Ideal candidates have 1–2 years of IT support experience, a proactive attitude, and great teamwork.

Qualifications

1–2 years IT support experience in a business setting.
Tech-savvy with a proactive problem-solving mindset.
Strong attention to detail and accuracy in work.

Responsibilities

Provide first-line IT support, resolving hardware and software issues for the team.
Monitor systems and help maintain networks, servers, and other IT infrastructure.
Set up and manage user accounts, access, and permissions securely.
Install, configure, and update hardware and software to keep everything running smoothly.
Keep IT records and asset inventories accurate and up to date.
Support IT projects through research, testing, and documentation.
Work closely with IT teammates and communicate clearly with end-users.