IT Support Pro | Hands-On Role with Growth & Perks

5 ELK; Cebu City; On-site; PHP 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary package

HMO on day one for you and one dep

Training and career development

Fun social events and supportive team

Fixed weekends off + Christmas & New Y

Job summary

5 ELK in Cebu City, Philippines, is seeking a motivated IT Associate to join the IT team and keep systems running smoothly. You will troubleshoot hardware and software issues for both staff and clients, while learning and growing in an IT career.

You’ll monitor systems, manage user accounts and permissions, and support IT projects through research and documentation. A proactive, patient communicator thrives here with a collaborative team.

Qualifications

• Hands-on IT support experience, 1–2 years as stated in the posting.
• Strong problem-solving and communication skills.
• Ability to work well in a team and adapt quickly.

Responsibilities

• Provide first-line IT support, solving hardware and software issues for the team.
• Monitor systems and help maintain networks, servers, and other infrastructure.
• Set up and manage user accounts, access, and permissions securely.
• Install, configure, and update hardware and software to keep everything running smoothly.
• Keep IT records and asset inventories accurate and up to date.
• Support IT projects through research, testing, and documentation.
• Work closely with your IT teammates and communicate clearly with end-users.

Skills

Problem solving

Detail oriented

Team player

Communication

Learning mindset

IT support experience

Job description

5 ELK in Cebu City, Philippines, is seeking a motivated IT Associate to join the IT team and keep systems running smoothly. You will troubleshoot hardware and software issues for both staff and clients, while learning and growing in an IT career.

You’ll monitor systems, manage user accounts and permissions, and support IT projects through research and documentation. A proactive, patient communicator thrives here with a collaborative team.