Junior Dining Manager (NIU by Vikings)

Vikings Group of Companies; Philippines; On-site; PHP 360,000 - 540,000; Full time

Job summary

NIU by Vikings in Taguig City, Metro Manila, is seeking a Junior Dining Manager to oversee daily front-of-house operations and uphold service standards. You will supervise servers, hosts, and bartenders, coordinate with kitchen and bar teams, and ensure smooth guest flow and timely service.

This role offers hands-on training, exposure to promotional events, and a path to develop leadership skills within a dynamic hospitality concept.

Qualifications

• 1–3 years experience in dining or restaurant management.
• Strong knowledge of food and beverage service standards.
• Excellent communication and interpersonal skills.
• Customer service excellence with guest focus.
• Organizational and multitasking abilities.
• Ability to work under pressure in busy environments.
• Assist in payroll and attendance record keeping.
• Familiar with service charge administration and documentation.

Responsibilities

• Supervise front-of-house dining staff to ensure smooth service delivery.
• Monitor table management and guest flow to optimize seating.
• Ensure staff adhere to service standards, hygiene, and presentation.
• Respond to guest inquiries and feedback with effective resolution.
• Assist in training and onboarding new dining staff.
• Maintain cleanliness and organization of dining areas.
• Support inventory management and ordering of dining supplies and beverages.
• Collaborate with kitchen and bar teams for timely service.
• Handle reservations and manage peak-hour operations.
• Report issues to senior management and implement corrective actions.
• Contribute to promotional activities and events hosted by the restaurant.

Skills

FOH supervision

Guest service

Communication

Team leadership

Multitasking

Work under pressure

Payroll administration

POS systems

Reservation software

Tools

POS systems

Reservation software

Job description

About the role

We are seeking a Junior Dining Manager to join the team at NIU by Vikings, part of the esteemed Vikings Group of Companies. This is a full-time position based in Taguig City, Metro Manila. As Junior Dining Manager, you will play a vital role in delivering exceptional dining experiences to our guests. You will be responsible for overseeing daily dining operations, maintaining service standards, and ensuring guest satisfaction whilst supporting the senior management team. This position offers an excellent opportunity to develop your management skills within a dynamic hospitality environment and contribute to the success of one of our innovative dining concepts.

Key responsibilities

• Supervise and coordinate front-of-house dining staff, including servers, hosts, and bartenders, to ensure smooth service delivery

• Monitor table management and guest flow to optimize seating arrangements and dining experience

• Ensure all staff adhere to company service standards, hygiene protocols, and presentation guidelines

• Respond promptly to guest inquiries, concerns, and feedback, ensuring resolution and guest satisfaction

• Assist in training and onboarding new dining staff members

• Maintain cleanliness and organization of dining areas, including tables, chairs, and service stations

• Support inventory management and ordering of dining supplies and beverages

• Collaborate with kitchen and bar teams to ensure timely and accurate service

• Handle reservations and manage peak-hour operations

• Report operational issues to senior management and implement corrective actions

• Contribute to promotional activities and special events hosted by the restaurant

What we're looking for

• 1–3 years of experience in dining or restaurant management, or equivalent supervisory experience in hospitality

• Strong knowledge of food and beverage service standards and dining etiquette

• Excellent communication and interpersonal skills, with the ability to lead and motivate team members

• Customer service excellence with a passion for delivering exceptional guest experiences

• Organizational and multitasking abilities to manage multiple priorities during service periods

• Ability to work under pressure and remain calm in fast-paced environments

• Assist in preparing and monitoring payroll and attendance records.

• Handle and monitor service charge (SC) administration and related documentation.

• Basic knowledge of point-of-sale (POS) systems and reservation management software

• Flexibility to work varied hours, including evenings, weekends, and public holidays as required

• Problem-solving mindset and proactive approach to operational challenges

• Passion for the hospitality industry and commitment to continuous improvement