Junior App Support

Indra Philippines, Inc.; Metro Manila; On-site; PHP 558,000 - 725,000; Full time

Job summary

Indra Philippines, Inc. is seeking a skilled Production Support Engineer to join our Manila team.

You will ensure applications stay stable, secure, and up to date, handling patching, updates, and issue resolution while supporting deployments. Applicants should have 3–5 years in IT application/production support, strong monitoring and problem-solving abilities, and experience with databases, RBAC security, backups, and vendor coordination.

Qualifications

• Bachelor degree in IT or related field; 3–5 years in application/production support.
• Strong in application maintenance, monitoring, troubleshooting, and deployments.
• Knowledge of servers, OS (RHEL), databases, and RBAC security.
• Experience with backups, disaster recovery, and vendor coordination.
• Familiar with Data Lake & data platforms (Cloudera CDP, Talend, Oracle, PostgreSQL, MSSQL, SSIS, Power BI Gateway).
• Exposure to Azure services (Storage, Databricks, Data Factory, VNet).
• Experience with integration & tools (NiFi, CML, GitLab, Jenkins, Nexus).
• Understanding of infrastructure, security, and networking (OneFS, DMZ, SFTP, logging systems).
• Strong problem-solving, communication, and ability to work in production environments.

Responsibilities

• Provides operational support to ensure applications are stable, secure, and up to date.
• Maintain applications (patching, updates, issue resolution)
• Support production deployments and system changes
• Monitor and manage logs for performance and audit purposes
• Handle user access (provisioning, updates, removal) following policies
• Manage software licenses and user accounts

Skills

Application maintenance

Monitoring & troubleshooting

Production deployments

RBAC security

Communication

Problem-solving

Education

Bachelor degree in IT or related field (>3 years)

3–5 years in application/production support

Tools

NiFi

GitLab

Jenkins

Nexus

Talend

Power BI Gateway

Job description

Responsibilities:

• Provides operational support to ensure applications are stable, secure, and up to date.
• Maintain applications (patching, updates, issue resolution)
• Support production deployments and system changes
• Monitor and manage logs for performance and audit purposes
• Handle user access (provisioning, updates, removal) following policies
• Manage software licenses and user accounts

Qualifications:

• Bachelor Degree (more than 3 years)
• Bachelors degree in IT or related field with 3 to 5 years in application/production support
• Strong in application maintenance, monitoring, troubleshooting, and deployments
• Knowledge of servers, OS (RHEL), databases, and RBAC security
• Experience with backups, disaster recovery, and vendor coordination
• Familiar with Data Lake & data platforms (Cloudera CDP, Talend, Oracle, PostgreSQL, MSSQL, SSIS, Power BI Gateway)
• Exposure to Azure services (Storage, Databricks, Data Factory, VNet)
• Experience with integration & tools (NiFi, CML, GitLab, Jenkins, Nexus)
• Understanding of infrastructure, security, and networking (OneFS, DMZ, SFTP, logging systems)
• Strong problem-solving, communication, and ability to work in production environments